Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The primary purpose of this position is to actively participate in the design, integration, and delivery of a wide range of mainframe technology solutions to clients. This position will also provide mentorship, guidance and technical leadership to engineers and associate engineers within CDW and at the client. Integrate and deliver a wide range of mainframe technology solutions providing high quality content deliverables ensuring solution is implemented as designed to the client's satisfaction and approval.
* What you will do:
* Conduct advanced and complex engineering-related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.
* Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements. Mentor other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products.
* Work with Professional Services Managers, ATAE's, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met.
* Maintain client relationships as a trusted Technical Advisor. Serve as a collaborative support across internal teams and clients when necessary, using experience and judgment to communicate effectively to all parties. Serve as technical point of contact on customer engagements. Participate in a variety of sales activities.
* What we expect of you:
* The ideal candidate should have a Bachelor's degree in business, computer science, or a related technical field and 5 years total Information Technology experience, to include experience in delivering complex technical solutions, including planning, development, implementation, and support,
* OR
* 9 years total Information Technology experience, to include experience in delivering complex technical solutions, including planning, development, implementation, and support.
* The candidate must demonstrate the ability to multitask and prioritize workload under tight deadlines in a fast-paced environment. They should be able to manage and escalate technical issues to the appropriate vendor support team.
* The candidate should possess strong organizational, time-management, problem-solving, and follow-up skills. They should have the ability to design and architect various types of infrastructure solutions and perform advanced installation and configuration services. Knowledge of vendor-supplied brands is also required.
* Strong written and verbal communication skills are essential, with the ability to effectively interact with leadership stakeholders and clients. The candidate should maintain a professional, business-focused attitude and courteous manner towards clients, partners, and peers.
* The candidate should have a proven ability to identify and deliver technical documentation that meets client-defined expectations. They should pay strong attention to detail, especially client and project changes, and have demonstrated analytical skills to identify potential risks.
* The candidate should have a history of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. They should have demonstrated experience applying lessons learned to unique problems and a history of reskilling on new technologies with the ability to determine benefits for clients.
* The candidate must be able and willing to work beyond their regularly scheduled shift, select weekends, overtime as necessary or on occasion to meet operational needs. They should have the ability and willingness to travel as needed to other CDW locations or client sites. A valid U.S. driver's license is required.
* Mainframe Specific Qualities:
* Experience in planning, installing, upgrading, and maintaining z/OS via SMP/E and z/OSMF installation technologies.
* Experience in installing upgrading and maintaining IBM and ISV z/OS resident products.
* Experience in monitoring, managing, and troubleshooting a variety of different z/OS configurations and subsystems, including Parallel Sysplex, shared DASD, JES2/3, DFSMS and ISV equivalents, CICS, IMS, Db2
* Experience with high availability, disaster recovery, and business resilience for zSystems, z/OS and subsystems.
* Experience with programming/scripting languages associated with systems programming (e.g., REXX, CLIST, JCL, assembler, metal C) Experience working with applications staff to help plan and execute application and application tool upgrades. Pay range: $104,550 - $148,200, depending on experience and skill set Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
