Senior Consultant, Payments Transformation

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

Global Money Operations, EPP Team helps synthesize technology and process strategy across channels, products, and multiple businesses for CIBC employees, ultimately helping further define the strategy. As a Sr. Consultant you're excited about the future of payments at CIBC. This role facilitates strategy and insight into High Value Payments program and drives coordination and alignment. You will ensure our strategy supports compliance, regulatory and business requirements from an ISO/MX business perspective. You will be joining a team of ambitious, like-minded payment enthusiasts who are passionate about the intersection of business, strategy and project delivery. You strive in fast-paced, collaborative environments and are able to balance assertion and patience along with perseverance. Over the next 3 to 5 years you will help transform our payments ecosystem.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Payments SME – Experience working with MT as well as ISO message translations

• Understanding and Documenting Requirements - Work closely with business partners to gather complex business requirements and facilitate Business requirement discussions to ensure you meet project/program needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

• Business requirements - Build business requirements that meet business/clients needs. Prepare and validate business requirement documents around areas such as scope clarification and solution requirements.

• Holistic end to end approach – you make an effort to understand the interfaces that can be impacted by the change, engage stakeholders and believe in teamwork. You think Over communication is not a challenge but an opportunity to build relationships.

• Testing – You are seen as a product subject matter expert and know that right thing to do is to have product delivered in production without any defects in order to streamline operations. For that you will not shy away in having right conversations with testing stakeholders.

• Communication – As a SME you will communicate, influence, and inform across various levels of the organization. You will facilitate conversations with various stakeholders (external) and agile team (internal) to communicate the payments vision, tactical steps, blockers, and success stories.

• Critical Thinking – In this role you will be responsible utilizing your critical thinking and analytical skills to assess the development of payment solutions, and how they achieves the desired outcomes from a business and customer standpoint.

Who You Are

• You can demonstrate experience with: Previous experience in a role leading projects and developing business requirement documents. With the ability to elicit requirements and write strong documentation. Excellent abilities to manage stakeholders and having strong communication skills is a must. You have strong abilities around analyzing and understanding data, as well as gap analysis expertise. You have strong problem solving skills, stakeholder management abilities, and exceptional organizational skills.

• It’s an asset if you understand that payments life cycle is critical to the organization experience in High Value Payments, Wires Transaction, ISO20022, Swift/Lynx Payments, Accounting/Settlement/Reconciliation.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 11th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Analytical Thinking, Business Analysis, Business Needs, Business Operations, Client Meetings, Collaboration, Communication, End-to-End Testing, External Clients, ISO 20022, Leadership, Needs Analysis, Payment Handling