As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Senior Associate, Investor Services
Location(s):
Mississauga, Ontario at 5255 Orbitor Drive | Hybrid
Toronto, Ontario at 200 Front Street West | Hybrid
Get To Know Us:
SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.
SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
- Your Future: RRSP Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C Learning Institute
- Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
- Act as Act as main contact for fund investors and managers via email and telephone correspondence.
- Provide dealer services support for Fundserv business as required
- Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
- Communicate pending transactions to fund management as required.
- Price funds based on approved valuations on both Fundserv and all applicable media feeds
- Manage Fundserv connectivity and comply with all relevant Fundserv standards
- Prepare and validate investor statements to fund accounting information.
- Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
- Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
- Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
- Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
- Comply with department policies and procedures for processing of above activities.
- Participate in system and process enhancement.
- Perform other related duties as assigned by department management.
What You Will Bring:
- Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services.
- Experience working with Fundserv, specifically on admin side a major asset.
- Experience working with Canadian markets is highly preferred.
- Undergraduate degree or equivalent experience.
- Advanced knowledge of Microsoft Office product suite, specifically Excel.
- Knowledge of Anti-Money Laundering and KYC procedures is a plus.
- Overtime may be required to meet Client and Department deliverables.
- Strong Communication skills both oral and written.
- Excellent interpersonal skills and customer service orientation.
- Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change.
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process.
We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: [email protected].
No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
