The Manulife/John Hancock AI Team is seeking a highly skilled and motivated Senior AI Engineer with a strong focus on developing end-to-end AI models and solutions to accelerate and optimize sales and marketing efforts. In this role, you will collaborate closely with Data Scientists, BI Specialists, Sales and Marketing Leaders, and IT partners to execute AI and Advanced Analytics initiatives that will shape the future of our business. The team implements a wide range of traditional ML models as well as cutting-edge LLM/Agentic approaches. As an AI Engineer, you will lead the development and deployment of innovative approaches to optimize existing and new AI systems, unlocking their full potential to drive maximum business value.
Position Responsibilities:
- Partner with architects and technical leaders to design high-performing GenAI applications aligned with business objectives.
- Develop AI models and applications on cloud platforms like Azure Databricks and AKS, ensuring seamless integration, scalability, and cost-effectiveness.
- Build scripts, automation, and analytical tools that accelerate data engineering and model deployment activities.
- Deploy machine learning and GenAI models into production environments, ensuring interoperability with systems, APIs, and data sources.
- Continuously monitor and improve the performance of AI models through data analysis and testing
- Stay up to date with the latest advancements in AI technologies and methodologies and evaluate their potential applications to improve our AI engineering processes.
Required Qualifications:
- Minimum bachelor’s degree in computer science, Engineering, Mathematics, or related field with 5 years of applicable experience in AI / Data Science, or a combination of education and experience
- Hands on experience with Azure cloud tools, such as Databricks, AI Foundry, AI Search, Kubernetes
- Strong background with Python and SQL, experience using both for data analysis and orchestration.
- Experience in applying analytics and AI tools in Marketing and Sales functions. Insurance industry experience is a plus.
- Strong business acumen and ability to understand stakeholders’ needs
- Strong problem-solving and analytical skills
- Excellent communication and collaboration skills
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].
Referenced Salary Location
Toronto, OntarioWorking Arrangement
Salary range is expected to be between
$129,400.00 CAD - $179,400.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
Top Skills
Manulife Toronto, Ontario, CAN Office
250 Bloor St E,, Toronto, Ontario, Canada, M4W 1E6
Manulife Kitchener, Ontario, CAN Office
25 Water St S, Kitchener, ON, Canada, N2G 4Z4
Manulife Waterloo, Ontario, CAN Office
500 King St N,, Waterloo, ON, Canada, N2L
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