Senior Accounts Receivable Specialist

Company Description

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 30-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a Senior Accounts Receivables Specialist to join our growing company and play a key role in our customer experience by ensuring each purchase ends in a smile!

Job Description

The Senior Accounts Receivable (AR) Specialist is a critical position to the Accounting Department and Company as a whole. As a member of the AR team, the successful candidate will support the business unit through a combination of your strong critical thinking and problem-solving abilities as well as a high degree of accuracy and timeliness. They will be charged with monitoring the Accounts Receivable function ensuring continuity of processes while raising risks, roadblocks and proposed remediation and improvements to management on a timely basis. The position also requires excellent communication (written and verbal) skills, stakeholder management, attention to detail and ability to quickly learn various tasks.
Responsibilities of this role will include but are not limited to:

• Lead daily accounts receivable activities including intercompany invoicing, statements and account reconciliation processes.
• Follow up with internal departments to resolve outstanding balances.
• Support, review, and resolve 1st level escalations.
• Prepare daily refund reports, overseeing and tracking team actions on daily outstanding refunds.
• Lead and support daily gift card processing and reconcile activities addressing issues in a timely manner.
• Prepare dashboard and KPI reports while providing analysis and commentary on results.
• Prepare and analyze monthly balance sheet account reconciliations and address items in a timely manner.
• Review existing reporting and provide recommendations to manager in order to streamline reporting.
• Proactively provide feedback to Manager on recurring issues and recommend and execute process improvements
• Support AR team deliverables and month end close process.
• Support cross functional responsibilities in Accounting Shared Services.
• Coach team members on new tasks or process changes.
• Support and drive continuous improvement initiatives and participate in operational assignments, projects and other responsibilities as assigned.

Qualifications

The Qualifications and Experience we like to see:

• College Diploma/University Degree in Accounting or Finance
• 3-5 years of relevant work experience in accounting or related field
• Strong conceptual and problem solving, time management and prioritization skills
• Proficient skills in Excel (pivot tables, v-lookups), Word, Outlook
• Experience with Oracle and cash matching tools (T-recs, Cadency) would be an asset
• Ability to work independently and as part of a team
• Comfortable training the Finance/Accounting team with new processes
• Ability to foster collaborative, cross department relationships to meet common objectives that move the organization forward.

Additional Information

Why members of our Corporate team love working at Sleep Country Canada/Dormez-vous?:

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit Sharing Program
• Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity/Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, the rest, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. The Company has omnichannel and ecommerce operations including over 300 corporate-owned stores and 18 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.