Senior Account Executive, Digital

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Edelman Digital Canada is seeking a talented digital communications professional to complement our Digital practice, working on multiple clients supporting their integrated digital communications needs. 

The Senior Account Executive, Digital will work directly with clients and senior team members on the flawless execution of digital campaigns with impeccable client service skills. They will be able to give sound counsel on clients’ business challenges and provide impactful digital and integrated solutions. They will also act as a steward of digital trends and proactively share how they apply to work being done on client files. 

The ideal candidate will thrive on client contact and building client relationships. They can

operate effectively on larger client files as well as smaller remits and ad hoc needs. They must understand and be able to execute online marketing/social media campaigns and support with content production management. They will have solid experience with many of the following: community management, digital content planning, social networks, digital/content/channel strategies, creator management/ relationships and website builds. They will also have excellent organizational skills and the ability to adapt to new conditions, assignments and deadlines. 

Responsibilities:

• Liaise with clients and operate as day-to-day support on local market and national accounts 
• Play a major role in the execution of digital marketing and always on social media programs for clients including: oversight/execution of digital strategies, content and channel strategy, community engagement and building, social content management, creator outreach and coordination and website development – with accountability for quality, performance and deadlines 
• Exhibit effective project management working closely with account teams – prepare and/or review activity reports and status reports for clients; keep the account team abreast of timelines and deadlines; ensure high-quality delivery against deadlines 
• Proactively stay on top of the latest trends in digital, including social media platform evolutions and emerging technologies to engage communities. Engage clients to share how those trends can be applied to existing work and future opportunities 
• Demonstrate tactical proficiency in digital and social strategy, including creating and driving integrated execution plans 
• Contribute to the development of agency digital products for the Digital Corporate and Brand practice. 
• Possess knowledge of agency services and ability to talk intelligently about agency at internal and external meetings and industry functions 
• Consistently produce high quality internal and external communications content 
• Viewed as strong "team player" and serve as role model to others 
• Recognize impact of self on others; maintain strong internal/external relationships; support fellow team members 
• Commit to continuous learning and improvement of leadership skills; set and pursue stretch goals 
• Live the Edelman values: the relentless pursuit of excellence, freedom to be constantly curious and courage to do the right thing 

Qualifications:

• At least two years of related experience in digital marketing and/or digital communications; ideally with experience from a digital, marketing or advertising agency
• A bachelor’s degree in Media, Marketing, Communications or related discipline from an accredited college or university
• Previous experience in the energy and/or agriculture sector is considered an asset
• Experience in client service and day-to-day client contact. A demonstrated ability to address client concerns thoughtfully and effectively
• A forward thinker in the digital space that knows how to demonstrate the value of digital to our clients as well as internal stakeholders
• Demonstrated track record of executing successful digital programs for clients
• A relentless passion and understanding of the role of digital communications for corporate storytelling, brand building, community engagement, issues management, etc
• Have awareness of legal or reputational issues with client platforms
• Great references from past and current clients, business partners and employers
• Creative and innovative approach to problem solving
• Excellent writing and presentation skills, tact, and diplomacy

Should you be interested in applying for this role, please send your résumé and cover letter (optional).  Only those candidates short listed for an interview will be contacted. Thank you for your interest in working with Edelman Canada!

ACCOMMODATIONS: 

Edelman welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation to participate in this recruitment, please contact hr.toronto@edelman.com. 

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.