Operations Scheduling Coordinator
Reporting to the Operations Control Center Manager, the Operations Scheduling Coordinator is responsible for assigning and scheduling all crew and aircraft in support of Commercial and Intercompany activities for the Scheduling department of the Operations Control Center. The ideal candidate will be multi-skilled who can balance department needs with good people skills.
Responsibilities:
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Direct customer interface for ad hoc aircraft, buy back, AOG’s and base movements
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Possess a thorough knowledge of customer specifics and backup aircraft requirements as applicable to aircraft and minimum crew requirements
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Coordinate aircraft movements for training, maintenance and between regions;
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Work with Training as needed to adjust crew schedules to accommodate customer requests and/or recurrent training on hitch
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Daily update to all reports (MCL, Buyback/Credits, Workover, etc.)
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Determine aircraft movements that are most cost effective for customer coverage and provide options to Flight Ops Management and/or SD as needed
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Assist maintenance to coordinate air and/or marine transportation for offshore AOG aircraft and keep customers advised
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Daily comms with SD on any impacts to the next day’s schedule due to AOG issues
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Request workover from pilots when needed (and approved by an Operations Manager) to cover contracts or Adhoc requests
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Supply and/or submit customs information when needed
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Work with Operations Managers along with the customer and/or the Global Account Manager for the customer to adjust scheduling of aircraft to accommodate scheduled and unscheduled maintenance requirements for the aircraft
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Communicate with Operations Managers and Maintenance Managers when assistance is required to provide a customer solution
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Maintain working knowledge of company operations manuals and systems
Qualification Standards:
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Performing all other duties as assigned by Scheduling Supervisor and/or the OCC Manager
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High school diploma or an equivalent required
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Previous aviation experience preferred;
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Previous administrative and/or operations experience preferred;
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MS Office suite proficiency required;
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Excellent organizational and task management skills required;
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Excellent verbal and written communication skills required;
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Excellent customer relations and communication skills required;
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Detail oriented and task focused are essential to succeed in this fast paced work environment
Key Competencies:
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Decisive – Ability to switch gears and make informed, rational choices quickly and with confidence
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Adaptable – Ability to remain flexible in a stressful and ever changing atmosphere
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Communication – Able to communicate information clearly and articulately with internal and external clients
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Work Standards – Maintains high standards and pays close attention to detail, accuracy and completeness
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Emergency Responsiveness – Understand that emergencies are inevitable and have the ability to remain calm
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Flexibility – Respond positively to change and adapt to new situations quickly
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Teamwork – Actively participates and supports other team members
Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Top Skills
What We Do
Bristow is the world’s leading provider of offshore oil and gas transportation, search and rescue (SAR) and aircraft support services to government and civil organizations worldwide. Bristow’s strategically located global fleet supports operations in the North Sea, Nigeria and the U.S. Gulf of Mexico; as well as in most of the other major offshore oil and gas producing regions of the world, including Australia, Brazil, Canada, Guyana and Trinidad. Bristow provides SAR services to the private sector worldwide and to the public sector for all of the United Kingdom on behalf of the Maritime and Coastguard Agency.
Bristow History
Bristow began building its oil and gas credentials before the first discovery in the North Sea, tracing its beginnings back to an adventurous businessman named Alan Bristow. The company’s long history started in 1955 with Bristow Helicopters Ltd. in the UK. In 1996, Offshore Logistics purchased a stake in Bristow Helicopters Ltd., and the company was rebranded as Bristow Group Inc. in 2006.
