The Salesforce Solutions Architect collaborates with clients to analyze their business needs and customize marketing solutions with Salesforce Marketing Cloud. Responsibilities include developing specifications, creating project plans, facilitating user acceptance tests, and providing training. The role requires strong technical expertise and experience in project management and client relations to ensure project and customer success.
Company Description
We are a 2022 and 2020 Salesforce Innovation Award Winner, and 1 of only 9 Salesforce Product Development Outsourcers (PDOs) worldwide. This ranks us as one of the top Salesforce consulting companies in the market today.
We are a team of highly trained experts that are passionate about the Salesforce ecosystem and helping our clients achieve their digital transformation goals within that ecosystem. We help them achieve these goals by providing a wide range of services such as development, implementation, integration, customization, maintenance, and support.
With 26 years in the market, 16 offices across 12 countries and over 2,000 successful projects deployed we have learned how to create a dynamic and fun working environment all while constantly investing in our teams by providing them professional development and career growth opportunities
Job Description
Responsibilities:
- Collaborate with clients to analyze their work practices and understand the nature of their businesses to properly define needs and customize marketing solutions using Salesforce Marketing Cloud
- Develop functional specifications and business architecture
- Recommend best practices for key Journey Builder/Engagement Studio campaigns
- Estimating the projects and preparing solution designs for implementation
- Develop marketing automation-specific project plan/work breakdown structure components
- Serve as a primary point of contact to the client’s Product Owner for marketing automation and/or client marketing team Iterate on solutions through a Build/Test/Review cycle with the customer Product Owner
- Offer high-level guidance on marketing best practices
- Negotiate solutions to complex scenarios with multiple parties and agendas
- Provide guidance to optimizing marketing operations
- Coordinate and deliver User Acceptance Testing
- Create client-based training materials and deliver end-user training
- Overall responsibility for project success and customer success
- Optimize plans and resources to deliver maximum value to clients
- Develop and nurture trusted adviser relationships with clients
- Influence and coach customers throughout their Salesforce journey
Qualifications
- 6+ years experience in developing technology solutions
- 4+ years of experience with Marketing Cloud and Salesforce platforms
- Strong technical background and experience with Salesforce Marketing Cloud, with a general understanding of Salesforce CRM as well as related solutions
- Experience with coordinating teams of people (configurators/developers)
- Exposure to integrations, developing and executing data migrations
- Experience consulting with clients with an emphasis on demand generation, personalization, MarTech, and Adtech solutions
- Strong facilitation and interpersonal skills
- Fluent Business English proficiency (C1)
Additional Information
- A global company with an international environment
- A challenging position with a renowned and fast-growing player in the Salesforce ecosystem
- Working hours: Full-time, flexible
- VRP is a remote-first company
Top Skills
Salesforce
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