As a Salesforce Administrator, you will manage Salesforce operations, design user-friendly solutions, troubleshoot issues, and collaborate with teams to enhance efficiency and user experience.
About Versapay 🚀
Versapay turns accounts receivable (AR) into a competitive advantage.
Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum — giving finance leaders the clarity and control they need to drive business forward.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Think you might be the next Veep to join? Read on!!
How you’ll make a big impact here – and on your career:
At Versapay, you’ll be at the heart of a high-growth, collaborative team that’s obsessed with delivering exceptional experiences for our users and customers. Reporting to the Product Owner, Salesforce, you’ll have the opportunity to:
Shape the Future: Lead business-facing conversations, refine business issues, and translate user requests into creative, effective Salesforce solutions that drive real business value.
Grow Rapidly: Expand your skills by working alongside senior team members, shadowing experts, and taking ownership of impactful projects from day one.
Solve Real Problems: Tackle complex challenges with curiosity and resourcefulness, making a visible difference for both internal and external customers.
Be a Firefighter & Innovator: Jump in to resolve urgent issues, champion best practices, and help us “fight fires” (and maybe even solve world hunger—not literally!) with a positive, can-do attitude.
Build Relationships: Partner with cross-functional teams, learning trust and confidence as a go-to expert and valued teammate.
What You'll Do:
- Own day-to-day Salesforce administration: User management, profiles/permission sets, page layouts, record types, list views, Lightning App Builder, Dynamic Forms, sandbox hygiene, and data hygiene.
- Design with users in mind: Build intuitive, scalable solutions (primarily with Flows) that prioritize user experience and drive self-service for our business stakeholders.
- Support core clouds: Sales Cloud- Lead/Account/Opportunity management, Products/Price Books, Quotes, forecasting/reporting. Service Cloud- Case management, automation/bots, knowledge. Revenue Cloud/CPQ (exposure or learning path)- Product/rule basics, pricing concepts, quote templates, subscriptions & assets.
- Triage and troubleshoot: Work tickets, investigate issues (logs, field history, sharing, Flow debug), and deliver fast, reliable fixes.
- Collaborate like a BA: Facilitate requirement workshops, clarify “the ask,” map current/future processes, and translate requirements into clear admin-ready designs.
- Ship safely and quickly: Manage sandboxes, build/test changes, support UAT, and move work through release processes with strong documentation.
- Enable the business: Create training, quick guides, and in-app guidance to promote self-service and reduce repeat questions.
- Data & insights: Build/maintain reports and dashboards that help teams make decisions.
- Interpret integrations (in partnership with developers as needed): Support, test, and document integrations across marketing, customer engagement, and ERP.
What You'll Bring to the Team
- Experience: 2-4 years of hands-on Salesforce Administration (Lightning).
- Sales Cloud proficiency: Core objects (Lead, Account, Contact, Opportunity), validation rules, and approval processes.
- Certifications: Salesforce Certified Administrator
- Automation-first admin: Strong Flow understanding (record-triggered, screen flows, sub flows), with an eye for maintainability and guardrails.
- User & Org management: Profiles, Permission Sets/Groups, Roles, Sharing, Record Types, Page Layouts, Dynamic Forms, Lighting App Builder.
- Data operations: Data Loader/Import Wizard, duplicates and merge, data quality best practices.
- Troubleshooting: Comfort debugging record access, automation conflicts, and integration errors; able to triage quickly and communicate clearly.
- Business analysis fundamentals: Requirements elicitation, translating asks into problem statements, basic process mapping, and writing clear acceptance criteria.
- Mindset: Bias for action, positive attitude, and readiness to move quickly and decisively.
- Release hygiene: Sandbox usage, Gearset, basic test planning, documentation, and UAT support.
- Reporting & Dashboards: Build usable reports, joined reports, bucket fields, and dashboards that answer real business questions.
- Expertise: Understanding of proactive system maintenance, identifying unused or underutilized platform features.
- Jira/Confluence
- Revenue Cloud / CPQ (exposure or hands-on): Product & pricing strategies (bundles, discounts), product/price rules, quote templates, approvals. Subscription/Asset lifecycle basics (amend/renew, order generation).
- Integrations – exposure to at least one of the following generic types: Marketing Automation, Customer Engagement/Support, ERP/Financials, Custom Apps.
- Enablement & self-service: In-app guidance, knowledge base content, quick videos, or tools that reduce tickets and empower users.
- Quality & DevOps: Experience with structured UAT, regression testing, and any admin-friendly deployment tooling (e.g. Gearset) is a plus.
- Tooling familiarity (nice to have): Slack/Teams, documentation systems (e.g. Confluence/Guru)
- Continuous learning: Demonstrated ability to upskill independently (Trailhead badges, blogs, webinars, community engagement) and stay current on Salesforce releases and ecosystem trends.
- Certifications: Salesforce Certified Platform App Builder.
- AI: Hands-on experience implementing and leveraging Salesforce AI features (e.g., Einstein Search, Einstein Next Best Action, Einstein Bots, or AI-powered analytics) to accelerate business analysis and streamline solution design. Ability to use AI-driven insights to inform requirements, optimize workflows, and enhance user experience.
Required:
Preferred:
Versapay is a remote-first company, so the Salesforce Admin can live anywhere.
#LI-Remote
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
Confluence
Data Loader
Flows
Gearset
JIRA
Lightning
Marketing Automation
Salesforce
Versapay Toronto, Ontario, CAN Office
Address: 18 King St E #1800, Toronto, Ontario, Canada, M5C 1C4
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