Sales Training & Development Specialist

Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?

Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research?
It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health.
At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors:
• Keep customers front and center in all of our work
• Be accountable and deliver on commitments
• Drive continuous improvement
• Be collaborative and work as one team: fostering communications in a
learning, coaching, and helpful environment

Standard BioTools is looking for a Sales Training & Development Specialist to join the Sales Enablement team. In this role, the incumbent will collaborate closely with sales, marketing, product management, and service teams to develop comprehensive learning experiences that enhance selling skills, service delivery skills, product knowledge, and overall effectiveness. The individual will  be responsible for creating engaging training content, facilitating workshops and webinars, and continuously measuring the effectiveness of learning initiatives. 

The Sales Training & Development Specialist role covers a range of training and development focus areas for enhancing the SBI Commercial team’s performance, including but not limited to: defining best practices and standard work to ensure that front-end team training needs are identified; collaborating with Sales Enablement colleagues to ensure that training modules are optimized and deployed for the front-end teams; collaborating with SFDC experts in Commercial Business Systems to drive deployment of SFDC dashboards built for regional sales management and the sales reps to ensure that we are getting maximum benefit from live data to drive growth, assist with deployment and maintenance of an SBI Sales Enablement information warehouse, and developing presentations and documents the will be used in training and development of the Commercial teams globally. 

Responsibilities 

• Assist with development & delivery of training programs to the Commercial team 

• Deliver engaging training sessions (onboarding, ongoing skill-building, product launches), both virtually and onsite 

• Assist with customization of training to accommodate different regions, customer segments, and product lines 

• Assist with creation and update of Training Materials 

• Organize and maintain Commercial Team training materials in a Learning Management System (LMS) 

• Assist with surveys and sample testing to assess & measure training effectiveness 

• Deploy surveys to gather feedback on Sales Enablement programs, to assess knowledge transfer, and lead focus groups to evaluate the impact of training 

• Analyze data to identify gaps or areas for enhancement and recommend improvements 

• Assist with the continuous drive for adoption of Sales Methodologies & Tools 

• Reinforce best practices in CRM usage, pipeline management, and sales process compliance 

• Proactively identify opportunities to improve the sales team’s skills and productivity 

• Collaborate & Communicate Cross-Functionally 

• Provide regular reporting and recommendations to leadership 

Required Skills and Experience            

• 3+ years of experience in sales training, instructional design, sales enablement, customer service, or sales (life sciences or biotech preferred) 

• Bachelor’s degree required in Life Sciences, Education, or Business-related field (advanced degree a plus) 

• Proven track record of designing and delivering engaging training programs for commercial teams 

• Strong knowledge of adult learning principles and e-learning development tools (e.g., Articulate, Captivate) 

• Experience using Learning Management Systems (LMS) and measuring training program success 

• Outstanding communication, presentation, and facilitation skills 

• High capability in MS tools (Powerpoint, Excel, Word) 

• Prior project/program management exposure/experience 

• Ability to collaborate with cross-functional teams and manage multiple projects simultaneously 

• Flexible and adaptable; able to thrive in a fast-paced, dynamic environment 

• Professional training experience supplemented by prior sales experience would be a plus 

The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.