Conducts inside sales through phone and online channels within a structured sales framework. Develops knowledge of assigned territories, products, markets, sales processes, and customer groups. Builds customer relationships, serves as the interface between customers and GE, exchanges technical information, resolves issues using established procedures, and collaborates with colleagues while escalating complex matters.
Job Description SummaryCustomer facing staff responsible for winning business Execute within a well defined sales/commercial framework. There is generally a step by step sequence of standard tasks which need to be followed to achieve an end result. Work is typically subject to tight oversight. This may be in form of human or systems checking. May be responsible for supporting targeted clients, stable regions, and/or small sales territories.Job Description
Roles and Responsibilities
- selling by phone or online, rather than traveling to meet customers face-to-face
- Developing conceptual knowledge of own discipline. Developing knowledge of own sales territory, product lines, markets, sales processes or customer groups. May include support roles with specialized expertise or technical knowledge in broad area.
- Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.
Required Qualifications
- This role requires basic experience in the Sales & Inside Sales. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
Relocation Assistance Provided: No
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