Sales Operations and Marketing Specialist (Contract)The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Reporting to the Director, Zurn Elkay Canada, the Sales Operations and Marketing Specialist works in a fast paced environment, on a highly collaborative team in an inclusive environment. The position is responsible for the key accountabilities described below.
Please note: This is a 15 month contract position
This position resides in Brampton, ON which is the location of our Toronto Service Centre.
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Sales Reporting & Analysis: Manage and distribute key sales reports, including annual forecasts, monthly performance reports, daily sales metrics, and Rep Cup. Support the achievement of Canada FNO/FNS targets by identifying growth opportunities and potential risks.
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Cross-Departmental Collaboration: Serve as the liaison between Sales and other departments to resolve issues, ensure alignment, and promote continuous improvement. Work with Sales Reps to generate monthly reports supporting Area Sales Managers (ASMs) and Business Development Managers (BDMs).
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New Product Launch (NPD) Management: Oversee the project management of new product launches, collaborating with Marketing to align all departments and ensure successful execution within the established timeline.
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Event Coordination: Plan and manage marketing events, including scheduling, budgeting, and coordination of products, personnel, third-party vendors, and marketing materials. Ensure adherence to budget guidelines and develop plans for future events.
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Strategic Partnership Development: Collaborate with Zurn Shared Services and other teams (e.g., Contractor & Specification Team) to support Canadian territory growth initiatives. Partner with ASMs and BDMs to create strategies that drive market expansion.
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Continuous Improvement Leadership: Lead the Sales team’s Continuous Improvement (CI) initiatives, facilitating kaizen events and promoting a culture of innovation to achieve CI targets for each team member.
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Training Management: Coordinate training sessions with the ASMs, BDMs, and Zurn Elkay training team to tailor programs for customers and end-users. Oversee training facilities and showroom management in Brampton and other locations.
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Pricing & Order Processing: Support the Senior Pricing Manager by processing regional price holds and acting as a backup nationally. Approve sample and no-charge orders while identifying opportunities to streamline costs.
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RMA (Return Merchandise Authorization) Testing Management: Handle the logistics of product returns for testing and communicate results to the sales team to guide next steps with customers.
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Elkay Showroom Display Coordination: Source and manage showroom displays for the sales reps, ensuring consistency and brand alignment.
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Promotional Material Management: Own the distribution and management of Zurn promotional materials, ensuring the team is equipped with the latest resources.
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Travel & Support: Occasionally travel to business units and attend bootcamps to support ASMs, BDMs, and Zurn Elkay’s customers.
QUALIFICATIONS
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Bachelor's degree, Business or Marketing preferred (or a combination of equivalent experience/education)
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5+ years of professional experience in either sales, marketing or customer service
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Experience in Customer Relationship Management applications preferred
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Proficient in Microsoft Office Suite
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Ability to complete national travel up to 10%
**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**
Zurn Elkay is an equal opportunity employer who provides an inclusive and diverse work environment. We are committed to providing reasonable accommodations for applicants upon request at any stage of the recruitment process.
