Problem Solvers. Proactive Protectors. Relentless Allies.
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The Sales Operations Analyst will play a key role in supporting the sales team by managing data, analyzing performance metrics, and ensuring the seamless execution of sales processes. This role requires a blend of analytical skills, technical expertise, and a deep understanding of sales operations to drive business success.
WHAT YOU'LL DO
Data Analysis and Reporting
- Collect, analyze, and interpret sales data to identify trends, opportunities, and areas for improvement.
- Develop and maintain dashboards and reports to provide actionable insights to sales leadership.
- Monitor key performance indicators (KPIs) and recommend strategies to enhance sales effectiveness.
Sales Process Optimization
- Assist in the design, implementation, and improvement of sales processes and workflows.
- Identify inefficiencies and propose solutions to streamline operations and enhance productivity.
- Ensure compliance with sales policies and procedures.
CRM and Systems Management
- Manage and maintain the accuracy of data within the CRM (e.g., Salesforce).
- Support the implementation and integration of sales tools and technologies.
- Troubleshoot system issues and provide user training and support as needed.
Forecasting and Planning
- Collaborate with sales leadership to develop accurate forecasts and pipeline analyses.
- Support territory planning, quota setting, and sales compensation processes.
Cross-Functional Collaboration
- Partner with marketing, finance, and product teams to align sales operations with broader company goals.
- Act as a liaison between sales teams and other departments to ensure seamless communication and execution.
QUALIFICATIONS
- Bachelor’s degree in Business, Analytics, Information Systems, or a related field.
- 3-5 years of experience in sales operations, business analysis, or a related field.
- Experience in the cybersecurity or technology sector is a plus.
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in CRM tools (e.g., Salesforce) and data visualization platforms (e.g., Tableau, Power BI).
- Advanced Excel skills (e.g., pivot tables, VLOOKUP, and complex formulas).
- Excellent organizational and time-management abilities.
- Familiarity with sales forecasting and pipeline management.
About Us
This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we’re proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.
We Are Fortra
Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
