Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought is on a mission to make every touchpoint between humans and organizations faster and more intelligent. Forethought is a leading Generative AI company providing customer service solutions that transform the customer experience. Our products enable seamless customer experiences by infusing human-centered AI at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge-all from one AI platform.
Forethought has raised over $92M in VC funding from top investors including STEADFAST Capital Ventures, New Enterprise Associates (NEA), Ashton Kutcher and Guy Oseary's Sound Ventures and the CEOs of Robinhood, Carta, and Qualtrics. In 2018, Forethought launched and won at TechCrunch Disrupt-the world's most prestigious startup competition-and was featured in Forbes 30 Under 30. More recently, Forethought was listed as one of Forbes' Next Billion-Dollar Startups.
Strategic Sales Development Representative (SDR), Outbound
What You’ll Be Doing (Responsibilities):
- Drive a high volume of proactive, outbound prospect outreach through phone, email, and social media.
- Achieve weekly, monthly, and quarterly sales-qualified opportunity goals.
- Partner with Account Executives to strategically target and engage best-fit accounts.
- Research technical buyers and craft contextual, compelling emails and cold calls.
- Maintain and update records within our CRM, ensuring accurate documentation of research and activities.
- Collaborate with Marketing to refine messaging and clearly articulate Forethought’s value proposition.
- Support list building and other research projects to identify opportunities.
- Participate in continuous training to refine your skills and stay ahead of industry trends.
Who You Are (Skills and Qualities):
- Resilient and Coachable: You embrace feedback, learn from challenges, and continuously strive for improvement.
- Highly Curious and Persistent: You have a natural curiosity and determination to uncover opportunities and engage prospects effectively.
- Organized and Reliable: You excel at managing tasks, maintaining accurate records, and consistently following through on action items.
- A Strong Communicator: You possess exceptional written, verbal, and interpersonal communication skills, with an ability to simplify complex ideas.
- Self-Starter: You thrive in a fast-paced, dynamic startup environment and are driven to achieve results.
- Technically Savvy: You’re comfortable engaging with technical decision-makers and leveraging tools like Sales Navigator, Outreach, and Salesforce (experience is a plus but not required).
- Team-Oriented: You collaborate well with others, including Account Executives, to achieve shared goals.
- Competitive and Results-Driven: You’re motivated to exceed goals and benchmarks.
