Knak is a mission-driven company
Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is...
Empowering people to be creative.
That’s why Knak exists.
We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform.
Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand.
Oh, and we have a bit of fun while doing it, too!
Role Overview:
We’re seeking a Sales Development Manager who will play a key role in building and optimizing our outbound process, while coaching and growing our Sales Development Representatives (SDRs) teams. As the Sales Development Manager, you’ll be responsible for leading Knak’s outbound sales strategy, developing processes, and implementing tactics to generate high-quality outbound opportunities. In this role, you will manage the SDR team, ensuring they are well-supported and equipped for success. This includes overseeing hiring, onboarding, training, and coaching to continually elevate their skills. The ideal candidate is highly organized, personable, and willing to “roll up their sleeves” to support the team directly.
Key Responsibilities:
- Develop and execute a structured outbound strategy to build and optimize the sales pipeline.
- Manage the SDRs, ensuring alignment with Knak’s growth objectives.
- Oversee recruiting, onboarding, and ongoing training to continuously upskill the SDR team.
- Work hands-on with the team to model best practices in prospecting and outreach.
- Collaborate with sales leadership to refine outbound processes, improve lead conversion rates, and drive team efficiency.
- Set and track performance metrics, providing data-driven development plans.
Requirements:
- Proven experience in sales development or sales management, preferably with a focus on outbound strategies.
- Track record in building and managing successful SDR teams.
- Highly organized with strong process-building and analytical skills.
- Exceptional interpersonal skills with demonstrated success in coaching and team-building.
- Team player with a proactive approach and a “roll up your sleeves” attitude.
Benefits:
- Competitive base salary with performance-based incentives.
- Opportunity to shape Knak’s outbound sales function and work closely with senior leadership.
- Continuous professional development and career growth opportunities.
- Be part of a high-growth, innovative team working with global industry leaders.
What We Offer
At Knak we have four foundational pillars. Culture, customers, product and growth. Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers. We do this with a laser focus on hiring the right people who are smart, positive and who want more than the typical nine-to-five offers.
We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa’s Best Places to Work 2024! We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.
If this sounds like something you’re looking for, then we’d love to hear from you!
If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Knak believes in creating an inclusive, barrier-free working environment. If you require ANY accommodation to the interview process please contact [email protected].
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