At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
OVERVIEW OF THE ROLE
Saputo Dairy Products Canada is seeking a passionate Sales Administration Associate to partner with the Sales Team to support the day-to-day account activities and requirements the Food Service and Sales Branch Business Units in an efficient and effective manner. The person will be responsible for providing high levels of customer service to Foodservice customers and the remote sales team in Ontario. This position is directly responsible for sales to a group of customers managed by the sales office as well as supporting the remote sales team and their customers with sales orders and related administrative tasks. The successful candidate will be a self-starter, show leadership and initiative, professionalism, integrity, and attention to details which are all core Saputo Company values. They will have an entrepreneurial flair, thrive on challenge, can prioritize the right job so it gets done on time, and can work effectively in a team-oriented, high-priority environment.
Salary: $58,970 - $77,420
* Salary offers will vary commensurate with experience, education, skills and training
WE SUPPORT AND TAKE CARE OF OUR EMPLOYEES AND THEIR FAMILES BY OFFERING
- Generous and complete benefit coverage with group insurance
- Group retirement plan with employer contribution
- Telemedicine and assistance program for employees and their families
- Opportunity to contribute to a collective RRSP & TFSA
- Training and development programs
- Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
- Organized activities for employees and their families
- Advantageous discounts on Saputo products
HOW YOU WILL MAKE CONTRIBUTIONS THAT MATTER
- Daily order taking, coordination and administration of orders for an assigned group of customers.
- Daily coordination and administration of orders submitted by our remote sales representatives.
- Vacation support and coverage for remote sales reps – order taking and dealing with customer inquiries.
- Build and maintain strong customer relationships with all foodservice customers.
- Initiate contact with potential new customers and coordinating new account setup.
- Interactions with other departments through out the full order process. Communicating directly with the warehouse and distribution teams to ensure that customer orders are filled and shipped on schedule.
- Support for sales manager and sales supervisors as required.
- Other administration duties as assigned such as - accounts receivable, filing, and other general office duties.
OTHER REQUIREMENTS
- High school diploma or equivalent required.
- Proficiency with MS Office (Word, PowerPoint, and Excel) and the ability to learn new software.
- Experience in a customer support environment (retail, hospitality, restaurants, banking, etc.).
- Experience with Maestro (financial and accounting ERP system) is an asset.
- Ability to communicate effectively, via telephone and email, by utilizing active listening and clearly speaking to customers.
- Ability to professionally manage customer expectations including complaints, logistical challenges, and problem solve as issues arise.
- Strong administrative competencies.
This year, Saputo is celebrating 70 years of passion and craftsmanship!
In Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.
The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.
Saputo welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.
Top Skills
What We Do
Saputo produces, markets, and distributes a wide array of dairy products of the utmost quality, including cheese, fluid milk, extended shelf-life milk and cream products, cultured products, and dairy ingredients. Saputo is one of the top ten dairy processors in the world, a leading cheese manufacturer and fluid milk and cream processor in Canada, the top dairy processor in Australia, and the second largest in Argentina. In the USA, Saputo ranks among the top three cheese producers and is one of the largest producers of extended shelf-life and cultured dairy products. In the United Kingdom, Saputo is the largest manufacturer of branded cheese and a top manufacturer of dairy spreads. Saputo products are sold in several countries under market-leading brands, as well as private label brands.
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