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RSM US LLP

Sage Intacct Manager

Posted Yesterday
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Toronto, ON
Senior level
Toronto, ON
Senior level
The Sage Intacct Manager will lead engagements with various businesses, provide expertise in the Sage Intacct application, assess client needs, manage relationships, and oversee projects from implementation to ongoing support. Responsibilities include technical training, process design, client training, and business development.
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We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are looking for an experienced Sage Intacct consultant to join our Sage Intacct practice to help lead our Canada team and growth.The RSM Business Applications practice is actively hiring for Sage Intacct Manager. As a Sage Intacct Manager at RSM, you will work with various sized businesses in various industries with direct access to business owners.Working and leading numerous team engagements per year, you will be the point person on several pieces of any particular assignment, not just one small part, and you will feel a great sense of accomplishment when you are done.  The ideal candidate will have knowledge and experience in the construction and real estate industries and Sage Intacct’s cloud-based technology solution along with an understanding of how to leverage technology for process improvement. Responsibilities Include:

  • Provide proficient knowledge and capabilities in the Sage Intacct application, including the functional configuration, business processes, and technical architecture
  • Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm
  • Identify client business pains, needs, and requirements, and document in the form of project specifications and deliverables
  • Manage client engagements and relationships
  • Will be asked to lead and/or participate in client sales, demonstrations, and implementations of the Sage Intacct suite of applications
  • Conduct internal Sage Intacct training to assist with onboarding new associates onto the team
  • Help to develop and support newer team members as they learn to implement Sage Intacct
  • Perform fit/gap analysis, process design, solution design, system testing, unit testing, guide user acceptance testing (UAT), support user adoption, training, and go live activities
  • Provide day-to-day technical application support for client companies
  • Manage your time between immediate client support needs, ongoing projects, and practice development/sales activities such as demonstrations and creating proposals
  • Work with RSM and clients to provide project management, change management, scope management, project status reporting, and communicate issues and risks
  • Perform dashboard and report design
  • Opportunistically pursues additional business development opportunities within clients. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
  • Work closely with clients in the configuration and migration to new systems
  • Perform and manage solution integration with Marketplace Partners and other solutions
  • Actively assist with other project-based initiatives on an ad-hoc basis, including quality control review and technology/process optimization of current client base
  • Optimize use of Sage Intacct system through the following activities:
    • Perform other duties/projects as required
    • Provide technical support to end-users to resolve issues with Sage Intacct use, including escalation through proper channels within RSM and with Sage Intacct support
    • Production support for problems and enhancements resulting from quarterly product releases
    • User training development and deployment
    • Creation and oversight of documentation related to standard operating procedures.
    • QA planning and testing
    • System process flow and requirements
    • Procedure development
    • Business process evaluation

Basic Qualifications:

  • Bachelor’s degree in Accounting, Finance, MIS, IT or Computer Science
  • Have eight to ten years of relevant consulting experience
  • Have three (plus) years of Sage Intacct experience in either an IAP or VAR practice
  • Have experience leading and selling Sage Intacct implementations
  • Have relevant Sage Intacct certifications
  • Experience with Sage Intacct in multiple industries, ideally Not-For-Profit, Construction, Real Estate, Financial Services, Technology, or Healthcare

Preferred Qualifications:

  • Excellent written and verbal communication skills
  • Experience in presenting and communicating to client management throughout the sales and implementation delivery cycle
  • Strong computer skills, including MS Office
  • Ability to work as an effective member of a team
  • Motivated to work in a fast-paced environment
  • Client focused
  • Ability to multitask
  • Willingness to travel
  • Desire to grow

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $101,500 - $172,500

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

Top Skills

Sage Intacct

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