RQ11857 - Systems Administrator/Operations Support Specialist - Senior

Responsibilities:

• Provides systems administration and systems operations support, including setting up user access, user profiles, backup and recovery, day-to-day computer systems operations.
  
• Perform software upgrades, apply patches, and provide customer interface to ensure requested changes are implemented, monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources.
  
• Upkeep, configure, install and support the clients’ network and coordinate the various systems.
  

General Skills:

• Experience at the specified experience level setting up user access and user profiles, backup and recovery, and day-to-day computer systems operations
  
• Experience with one or more operating systems
  
• Experience with one or more hardware platforms
  
• Experience with information retrieval packages
  
• Experience with one or more communications protocols
  
• Experience with middleware and gateways
  
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills
  
• A team player with a track record for meeting deadlines
  

Desirable Skills:

• Experience with distributed and networked systems Awareness of emerging IT trends
  
• Experience in one or more programming languages
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
  

Experience and Skill Set Requirements:

Must Haves:

• Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
  
• SSO, Azure AD/Entra ID, and identity management integrations.
  
• Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
  
• Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.
  

Skill Set Requirements:

Required Experience:

• 5+ years of experience administering and configuring enterprise Human Capital Management (HCM) systems, with at least 3 years of hands-on experience in Oracle Fusion Recruiting Cloud (ORC).
  
• Experience leading the configuration, implementation, and optimization of Oracle Fusion Recruiting Cloud in large, complex organizations.
  
• Proven experience supporting digital recruitment transformation or recruitment modernization initiatives.
  
• Experience configuring recruitment workflows, requisition templates, candidate selection processes, approval workflows, career sites, talent pools, and recruiting campaigns.
  
• Experience integrating Oracle Recruiting Cloud with HR, onboarding, identity management, and third-party recruitment solutions.
  
• Experience managing system security roles, data privacy controls, and user access within Oracle Fusion applications.
  
• Experience performing system testing, releases, change management, and production support activities.
  
• Experience working with business stakeholders, HR teams, vendors, and project teams to gather requirements and translate them into system configurations.
  
• Experience troubleshooting complex recruiting system issues and coordinating resolution across technical and business teams.
  

Technical Skills:

Oracle Fusion Recruiting Cloud (Primary Specialty):

• Advanced configuration and administration of Oracle Fusion Recruiting Cloud (ORC).
  
• Configuration of:
  
• Requisition and job templates
  
• Candidate selection processes
  
• Recruiting types and phases/states
  
• Career sites and candidate experience
  
• Talent pools and candidate relationship management
  
• Interview scheduling workflows
  
• Offer management processes
  
• Hiring team roles and permissions
  
• Approval workflows and notifications
  
• Configuration using Oracle Transaction Design Studio (TDS).
  
• Recruiting analytics, dashboards, and reporting.
  
• Oracle Redwood user experience configuration and adoption.
  

Oracle HCM Cloud and Tenant Administration:

• Understanding of Oracle Core HR, Talent Management, Onboarding, and Security models.
  
• Experience with Oracle HCM quarterly releases, regression testing, release readiness, and impact assessments.
  
• Knowledge of Oracle Fast Formula, HDL (HCM Data Loader), HSDL, and Spreadsheet Loader tools.
  
• Administer and maintain the Oracle Fusion Cloud DRM tenant, including Production, Test, Development, and Training environments.
  
• Manage tenant configuration, environment refreshes, release readiness activities, patch validation, and environment migration activities.
  
• Administer and support Oracle Fusion Recruiting Cloud (ORC) and associated Oracle HCM components.
  
• Configure and maintain Oracle Recruiting Cloud business processes, recruiting types, requisition templates, candidate selection processes, approval workflows, questionnaires, career sites, talent pools, candidate communications, and offer management configurations.
  
• Manage Oracle Cloud security, including user provisioning, role assignments, duty roles, data security policies, role-based access controls (RBAC), and segregation of duties.
  
• Support and monitor Oracle Integration Cloud (OIC) interfaces and integrations between Oracle Recruiting Cloud and enterprise systems.
  
• Support REST/SOAP APIs, identity management integrations, data migration, data validation, reconciliation, and troubleshooting activities.
  
• Perform production support, incident management, root cause analysis, and resolution of Oracle Recruiting Cloud application issues.
  

Integration & Technical Administration:

• Oracle Integration Cloud (OIC) experience.
  
• REST/SOAP APIs and inbound/outbound integrations.
  
• SSO, Azure AD/Entra ID, and identity management integrations.
  
• Data migration, data validation, and reconciliation activities.
  
• Security administration and role-based access control (RBAC).
  

Business & Leadership Skills:

• Strong stakeholder engagement and requirements gathering skills.
  
• Ability to translate business recruitment requirements into Oracle Fusion configurations.
  
• Experience working within Agile and project delivery environments.
  
• Strong documentation, process mapping, and knowledge transfer capabilities.
  
• Excellent problem-solving and analytical skills.
  
• Experience supporting executive, HR, and operational stakeholders during transformation initiatives.
  

Weighted Evaluation Criteria:

• Systems Administration & Operational Support
  
• Security & Identity Management
  
• Technical Troubleshooting & Problem Solving
  
• Integration & Data Managemen
  
• Oracle Fusion Recruiting Cloud / HCM Administration