RQ11856 - Training Specialist - Senior

Responsibilities:

• Provides application and product training to both technical and non-technical users.
  
• Develops, designs and delivers training material to both technical and non-technical users.
  

General Skills:

• Experience in the development, design and delivery of training material for both technical and non-technical users at the specified experience level
  
• Knowledge and experience in delivering training on specified packages and platforms.
  
• Experience delivering subject matter training sessions both in person and through live online sessions via teleconference or webinar.
  
• Experience creating, developing, documenting and/or updating training strategies.
  
• Experience developing documentation and gathering required information to structure contact and course design requirements.
  
• Experience building training plans for stakeholders.
  
• Experience developing and delivering technical training plans and materials for both technical and non-technical users.
  
• Excellent organizational skills, verbal and written communication skills, presentation skills, and interpersonal skills.
  
• A team player with a track record for meeting deadlines. Mandatory Skills:
  
• Experience with presentation tools such as PowerPoint, Adobe, Adobe Captivate Classic, Articulate 360, Image software for screen capture.
  
• Experience delivering solution training, developing training documentation or job aids, as well as identifying new training opportunities for clients.
  

Experience and Skill Set Requirements:

Must Haves:

• Adobe Captivate Classic, Articulate 360 - Creating E-learning courses on these 2 platforms.
  
• Portfolio
  

Skill Set Requirements:

Digital Learning Development and Technical Skills:

• Extensive knowledge and experience developing and maintaining online learning solutions using Articulate 360, including Storyline and Rise.
  
• Experience converting and redeveloping legacy e-learning assets from platforms such as Adobe Captivate into modern learning authoring tools.
  
• Expertise in designing, developing, testing, and deploying e-learning courses, simulations, assessments, and interactive learning activities.
  
• Experience applying accessibility standards and best practices, including compliance with the Accessibility for Ontarians with Disabilities Act (AODA) requirements.
  
• Knowledge of Learning Management Systems (LMS), LearnON deployment processes, and e-learning publishing standards.
  

Analytical and Instructional Design Skills:

• Demonstrated experience analyzing existing learning content and identifying opportunities to improve instructional design, learner engagement, and content effectiveness.
  
• Ability to gather, assess, and validate business and training requirements with subject matter experts and stakeholders.
  
• Experience redesigning complex learning content, simulations, assessments, and learning activities to align with adult learning principles and best practices.
  
• Strong analytical skills to evaluate learning objectives, identify content gaps, and recommend effective learning solutions.
  

Communication and Stakeholder Engagement Skills:

• Strong collaboration and consultation skills to work effectively with project teams, subject matter experts, business stakeholders, and technical resources.
  
• Experience facilitating content review sessions, gathering feedback, and translating stakeholder requirements into learning solutions.
  
• Ability to prepare documentation, project updates, and presentations for management and stakeholder audiences.
  
• Excellent verbal and written communication skills, including the ability to explain technical and instructional design concepts to both technical and non-technical audiences.
  

Project Management and Organizational Skills:

• Experience managing multiple course development activities and deliverables within established timelines and project schedules.
  
• Strong organizational skills with the ability to prioritize competing demands and meet project milestones.
  
• Experience supporting quality assurance, accessibility validation, user acceptance testing, and defect resolution activities.
  
• Demonstrated ability to work independently and collaboratively to deliver high-quality learning solution within tight project timelines.