Leads business analysis for large, complex digital and I&IT initiatives. Responsibilities include eliciting and managing requirements, modeling current and future business processes, facilitating stakeholder workshops, maintaining traceability, supporting Agile backlogs, testing, privacy and security activities, and coordinating implementation readiness. Prepares business cases, executive materials, recommendations, and status updates while translating policy, operational, legal, and technical needs into actionable business and solution requirements.
Responsibilities:
- Provides a comprehensive range of I&IT business analysis
services for clients with diverse business and technological needs.
- Interacts with the business stakeholders and subject matter
experts in order to understand their requirements through gathering,
documenting, and analyzing business needs and requirements.
- Prepares and advises on business analysis policies,
processes, best practices and standards to promote a comprehensive and
consistent business analysis practice within the organization.
General Skills:
- Leads and conducts business analysis in order to assess
client’s business problems/opportunities and documents the business
requirements in such a way that I&IT solutions can be determined.
- Applies re-engineering concepts to promote business
improvements through alternative and cost effective service delivery approaches
- Leads and conducts business analysis at varying levels of
detail appropriate to the project and phases of project, aligning with OPS
Unified Project Management Methodology, Enterprise Architecture and Gating
Process, and OPS Standard Systems Development Methodologies
- Develops strategies, prepares business cases and
cost-benefit analysis, and conducts feasibility studies for business I&IT
initiatives
- Develops sound processes for requirements gathering
including but not limited to JAD sessions, interviews, mockups, etc.
- Conducts business modeling; use case modeling; conceptual
and logical data modeling; process and data flow modeling; use case surveys;
business rules definition and non-functional requirements definitions for
assigned projects
- Monitors progress, resolves problems and reports regularly
to I&IT management and stakeholders
- Develops performance measures and traceability matrices for
business analysis evaluation and conducts follow-up
- Experience developing strategies, preparing business cases
and cost-benefit analysis
- Experience conducting requirements gathering, developing
documentation, including presentations and briefing notes and conducting
stakeholder engagement
- Awareness of emerging I&IT trends and technologies
- Excellent analytical, problem-solving and decision-making
skills; verbal and written communication skills; interpersonal and negotiation
skills
- A team player with a track record for meeting deadlines
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Experience working with vendor-based solutions, including
collaborating with vendors to define requirements, assess solution fit, and
support implementation.
- Experience collaborating with policy teams to assess
emerging legislative, regulatory, and policy changes and translate them into
business and solution requirements.
- Experience leading business analysis for large, complex
digital or I&IT initiatives.
- Experience eliciting, documenting, validating, and managing
business, functional, non-functional, data, and reporting requirements.
- Experience developing business-process models, use cases,
user stories, acceptance criteria, data requirements, and traceability
matrices.
- Experience facilitating requirements workshops with
business, policy, operational, legal, privacy, security, and technology
stakeholders.
- Maintain requirements traceability throughout design,
development, testing, and implementation.
Nice to have:
- Prior OPS/public sector exp.
Skill Set Requirements:
Experience:
- Experience leading business analysis for large, complex
digital or I&IT initiatives.
- Experience eliciting, documenting, validating, and managing
business, functional, non-functional, data, and reporting requirements.
- Experience developing business-process models, use cases,
user stories, acceptance criteria, data requirements, and traceability
matrices.
- Experience facilitating requirements workshops with
business, policy, operational, legal, privacy, security, and technology
stakeholders.
- Experience analysing current-state processes and designing
improved future-state processes.
- Experience supporting product backlogs, prioritization,
sprint planning, testing, and implementation activities.
- Experience identifying gaps, assumptions, constraints,
dependencies, risks, and impacts.
- Experience supporting privacy assessments and documenting
personal-information flows and business uses.
- Experience supporting user experience research and design
activities.
- Experience working with government registries.
- Experience collaborating with policy teams to assess
emerging legislative, regulatory, and policy changes and translate them into
business and solution requirements.
- Experience working with vendor-based solutions, including
collaborating with vendors to define requirements, assess solution fit, and
support implementation.
- Experience preparing executive-level materials,
recommendations, options analyses, and status updates.
General Skills / Duties:
- Plan and lead requirements elicitation and analysis
activities.
- Document business requirements, functional requirements,
non-functional requirements, user stories, acceptance criteria, and business
rules.
- Develop current-state and future-state business-process
models.
- Maintain requirements traceability throughout design,
development, testing, and implementation.
- Facilitate workshops, interviews, walkthroughs, and
requirements-validation sessions.
- Support backlog refinement and prioritization.
- Coordinate business input into user experience, privacy,
security, architecture, data, and testing activities.
- Assist with test planning, test-case development, defect
triage, and business acceptance testing.
- Assess operational impacts and support
implementation-readiness activities.
- Prepare decision materials, presentations, reports, and
recommendations for senior stakeholders.
Experience and Skill Set Requirements:
Business Analysis Experience:
- Experience leading business analysis on large-scale digital
initiatives.
- Experience documenting requirements, process models, user
stories, business rules, and acceptance criteria.
- Experience maintaining end-to-end requirements traceability.
Process and Service Design:
- Experience analysing and redesigning complex business
processes.
- Experience developing current-state and future-state models.
- Experience supporting user-centred service design.
Delivery, Testing, and Implementation:
- Experience working in Agile, iterative, or hybrid delivery
environments.
- Experience supporting backlog management, testing, defect
resolution, and implementation readiness.
- Experience coordinating deliverables across business and
technical teams.
Communication and Stakeholder Management:
- Excellent facilitation, writing, presentation, negotiation,
and problem-solving skills.
- Experience engaging senior executives and diverse
stakeholder groups.
- Ability to translate effectively between business and
technical audiences.
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