Lead user experience and product design for complex digital services from concept through production. Conduct user research, interviews, surveys, and usability testing; translate findings into journey maps, personas, information architecture, wireframes, mockups, prototypes, and service blueprints. Iterate designs using feedback, analytics, and performance metrics while collaborating with technical and business stakeholders in agile product teams.
Responsibilities:
- Create effective, user friendly and visually appealing
interfaces.
- Design the overall functionality of the product in order to
ensure a great user experience, iterate upon it in accordance with
user-testing.
- Design user interfaces for various projects such as digital
displays, publications, media, and other creative materials as required.
- Take a user-centered design approach and rapidly test and
iterate the designs.
- Conceive and conduct user research, interviews and surveys,
and translating them into sitemaps, user flows, customer journey maps,
wireframes, mockups and prototypes
General Skills:
- Relevant experience creating GUI designs based on user
interaction and performance
- Experience as a UX designer, interactive designer, UI
designer, or similar role, designing for web and mobile applications
- Proficiency with design and prototyping tools
- Thorough understanding of the limitations and appropriate
use of web development technologies
- Experience in designing online programs with emphasis in the
emotional aspects of human experience
- Experience conceiving and conducting user research,
interviews and surveys, and translating them into sitemaps, user flows, user
journey maps, wireframes, mockups and prototypes that lead to intuitive user
experiences
- Experience designing the overall functionality of the
product, and in order to ensure a great user experience, iterate upon it in
accordance with user-testing
- Experience designing and delivering wireframes, user
stories, user flows, user journeys, mockups and prototypes optimized for a wide
range of devices and interfaces
- Experience facilitating the client's product vision by
researching, conceiving, sketching, prototyping and user-testing experiences
for digital products and optimized for a wide range of devices and interfaces
- Experience identifying design problems and devising elegant
solutions
- Experience making strategic design and user-experience
decisions related to core, and new, functions and features
- Experience gathering user feedback to configure existing
interfaces
- A team player with a track record for meeting deadlines,
managing competing priorities and client relationship management experience
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Design
experience and expertise in developing and executing strategies that
improve overall user interactions with digital, user-centric products and
services, resulting in measurable enhancements and positive user
feedback
- The
ability to lead the design of complex digital services from concept to
production and the ability to draw on your expertise to develop and
maintain a high bar for user experience standards and performance measures
- Demonstrated
experience creating design deliverables such as mood boards, collaboration
boards, empathy maps, user flows, wireframes, mock-ups, and interactive
prototypes
- Experience
with Figma, XDstudio is a must
- Experience
coding in HTML, CSS and JavaScript is an asset
- Ability
to communicate designs in clear and understandable manner, present
recommendations and provide advice to the stakeholders
Skill Set Requirements:
User Experience / Product Design:
- Design
experience and expertise in developing and executing strategies that
improve overall user interactions with digital, user-centric products and
services, resulting in measurable enhancements and positive user
feedback
- The
ability to lead the design of complex digital services from concept to
production and the ability to draw on your expertise to develop and
maintain a high bar for user experience standards and performance
measures
- Demonstrated
experience creating design deliverables such as mood boards, collaboration
boards, empathy maps, user flows, wireframes, mock-ups, and interactive
prototypes
- Demonstrated
experience creating deliverables such as design blueprints, information
architecture, presentations and reports.
- A
solid understanding of generative and evaluative user research methods and
how user research can be incorporated continuously in the digital product
lifecycle
- Hands-on
experience creating user research plans, recruiting participants,
facilitating user research, analyzing findings and delivering
insights
- Synthesize
research findings into insightful and concise user research documents,
such as user journey maps, personas, service blueprints, and affinity
maps.
- Experience
researching and applying industry best practices to support your design
deliverables
- The
ability to incorporate web analytics, visitor feedback, performance
metrics and other data to inform design decisions
- Practice
providing rationale for design decisions in group settings with multiple
stakeholders
- Experience
with Figma, XDstudio is a must
- Experience
coding in HTML, CSS and JavaScript is an asset
Communications:
- Ability
to communicate designs in clear and understandable manner, present
recommendations and provide advice to the stakeholders
- Ability
to collaborate with technical experts and business subject matter experts
to elicit key information relevant to user experience and service
design
- Strong
facilitation skills leading design discussions and negotiations
Agile Product Development:
- Experience
working in an agile product teams
- Demonstrated
willingness to iterate work output based on feedback
- Experience
collaborating and sharing design tasks with multiple designers on complex
product deliveries
Design Portfolio:
- Candidate
to include the link to their portfolio of work
Similar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provides personalized styling advice, product recommendations, and customer service in a Kate Spade retail store. Responsibilities include driving sales through customer engagement and storytelling, completing POS transactions, maintaining stockroom organization, supporting virtual selling, and collaborating with the team. The role requires flexible scheduling, retail experience, strong communication skills, and the ability to perform physical tasks such as lifting, bending, and maneuvering through sales and stockroom areas.
Top Skills:
Pos
Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Lead analyst responsible for managing a portfolio of Canadian banks, non-bank financial institutions, and credit unions. Perform ongoing financial and credit analysis, prepare rating committee presentations, reports and press releases, attend issuer meetings, participate in rating committees, and maintain client relationships. Produce surveillance, research, and written analysis while collaborating with the ratings team.
Top Skills:
Bloomberg
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Leads functional systemization and solution design for radio and wireless communication products. Translates customer, market, regulatory, and product requirements into system requirements, interfaces, behaviors, and acceptance criteria. Leads feasibility studies, architecture evaluations, and technical investigations; provides recommendations, root-cause analysis, and technical leadership across hardware, software, security, verification, and product management teams. Supports secure-by-design development, compliance, planning, prioritization, mentoring, and global stakeholder alignment.
Top Skills:
CybersecurityRadio Access Networks (Ran)TelecommunicationsWireless Communication Systems
What you need to know about the Toronto Tech Scene
Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.
