Responsibilities:
Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I&IT systems. The Vendor Resource will provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT application.
The Services and Deliverables to be provided by the Vendor include the following:
· Requirement Analysis
o Analyze Client Requirements and provide recommended solution options.
· Architecture Design
o Update Architecture Artefacts, Functional & Technical Design Artefacts for the HAACMS Solution as required.
· Infrastructure Services
o Administration & Management of Changes in the Cloud Based Environment(s) [Development (DEV), User Acceptance Testing (UAT), Production (PROD)]
· IT Solutions Development
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Application Intake (English & French)”. This will include the following:
- User Access and Profile Management for Individuals & Organizations
- Role Based Data Access Control
- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service Users (Internal)
- Application Status and History Management
- Application Web Forms
- Document Management (Upload, Download & Virus Scanning)
- Support modern browser(s), mobile & tablet device(s)
- Create, Review & Respond to Service Request(s)
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Selection Committee Members (English & French)”. This will include the following:
- User Access and Profile Management
- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service (OPS) Users (Internal)
- Access to the application Form(s) and Documentation
- Provide score for candidate’s application; Provide/Review comments to/from Selection Committee Members
- Limited Access to review application details
- Support modern browser(s) and mobile/tablet device(s)
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Case Management System”. This will include the following:
- Case Management Life Cycle Management
- Role Based Data Access Control
- Email Management
- Correspondence Management
- Document Generation (Certificates, Letters etc.)
- Event Management (Planned Ceremonies, Invites, Attendees Assignment etc.)
- Migrate the existing data to the new solution database
- Create, Review & Respond to Service Request(s)
- Dashboard
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “SharePoint Online for Document Management”.
· Systems Integration
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Integration with OPS Service(s)”. This will include the following:
- Postal Code (PC) Lookup
- Microsoft Office 365
- Identity Authentication & Authorization (IAA) Solutions
- Data Upload (Realtime/Batch) from External System(s)
- SharePoint Online
- Power BI
- Email
· Report Development
o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Microsoft Power BI for Dashboard and Reporting (Transactional & Analytical)”.
· Testing and Quality Assurance (QA)
o Contribute to the Quality Assurance Activities
· Implementation
o Collaborate and Coordinate with all Project Stakeholders involved to ensure smooth and timely completion of Project Activities/Deliverables
· Systems Deployment Operations and Management
o Provide Packaging, Deployment and Migration Strategy for all 3 Cloud Based Environment(s)
· Knowledge Management
o Conduct Knowledge Transfer Session(s) for the Internal Project Team
In this position the responsibilities will also include:
· Providing hands on design, implementation and configuration of solution compliant with OPS Digital Accessibility Standard (ODAS)
· Produce design documents for all assigned deliverables related to maintenance releases.
· Contribute to and Participate in non-development/configuration activities, namely but not limited to, documentation updates, presentations, testing plan development.
· All Other Tasks as assigned by the Cluster Manager, Project Manager & Technical Lead.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- More than 7 years of experience with technical hands-on
solutions development, configuration
- Experience with the following Technologies on Microsoft
Cloud (MS):
- MS Dynamics 365 CRM
- MS Power App Portal
- MS Power Automate
- MS Azure Services
- MS Azure Attachment Storage
- Hands-on Experience in designing, developing, integrating
and implementation of Azure Storage for Attachment Management with MS Dynamics
365 on cloud
- Hands-on Experience in Designing, Configuring and
Implementation of Portal Applications, Including experience with:
- User Access and Profile Management
- Role Based Data Access Control
Skill Set Requirements:
The skills and competencies required for the assignment
include:
- More than 7 years of experience with technical hands-on
solutions development, configuration
- Experience with the following Technologies on Microsoft
Cloud (MS):
- MS Dynamics 365 CRM
- MS Power App Portal
- MS Power Automate
- MS Azure Services
- MS Azure Attachment Storage
- MS Azure Active Directory
- MS Azure DevOps
- MS Azure KeyVault
- Hands-on experience in architecting, designing and
implementing public facing portal(s), case management system by using Microsoft
dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform
technology
- Hands-on Experience in designing, developing, integrating
and implementation of Azure Storage for Attachment Management with MS Dynamics
365 on cloud
- Hands-on Experience in Designing, Configuring and
Implementation of Portal Applications, Including experience with:
- User Access and Profile Management
- Role Based Data Access Control
- Authentication and Authorization Integration
- Web Forms
- Document Management
- Knowledge of and Experience with Accessibility for Ontarians
with OPS Digital Accessibility Standard (ODAS) Testing compliance guidelines.
- Demonstrated experience with OPS Quality Assurance
Activities.
- Experience with end-to-end integration of Third-Party
Identity and Access Management (IAM) provider, security, authentication and
encryption tools / services.
- Strong knowledge of and experience with Testing and Quality
Assurance Methodologies and best practices
- Strong ability to work under pressure, work with aggressive
timelines and be adaptive to change.
- Displays problem solving and analytical skills, using them
to resolve technical problems
- Proven analytical skills and systematic problem solving
- Superior verbal and written communication skills.
- Excellent interpersonal relations and demonstrated ability
to work with others effectively in teams
- Ability to develop and present new ideas and conceptualize
new approaches and solutions.
- Excellent interpersonal relations and demonstrated ability
to work with others effectively in teams.
- Demonstrated ability to work with functional and technical
teams.
- Demonstrated experience with facilitating workshops and
meetings.
- Demonstrated ability to participate in a large-scale project
team and work closely with other individual team members.
- Strong ability to work under pressure, work with aggressive
timelines, and be adaptive to change
