RQ11394 - Specialized IT Consultant - Senior

Responsibilities:

Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I&IT systems. The Vendor Resource will provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT application.

The Services and Deliverables to be provided by the Vendor include the following:

·        Requirement Analysis

o  Analyze Client Requirements and provide recommended solution options.

·        Architecture Design

o  Update Architecture Artefacts, Functional & Technical Design Artefacts for the HAACMS Solution as required.

·        Infrastructure Services

o   Administration & Management of Changes in the Cloud Based Environment(s) [Development (DEV), User Acceptance Testing (UAT), Production (PROD)]

·        IT Solutions Development

o   Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Application Intake (English & French)”. This will include the following:

- User Access and Profile Management for Individuals & Organizations

- Role Based Data Access Control

- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service Users (Internal)

- Application Status and History Management

- Application Web Forms

- Document Management (Upload, Download & Virus Scanning) 

- Support modern browser(s), mobile & tablet device(s)

- Create, Review & Respond to Service Request(s)  

o Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Public Portal for Selection Committee Members (English & French)”. This will include the following:

- User Access and Profile Management

- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service (OPS) Users (Internal)

- Access to the application Form(s) and Documentation

- Provide score for candidate’s application; Provide/Review comments to/from Selection Committee Members

- Limited Access to review application details

- Support modern browser(s) and mobile/tablet device(s)

o   Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Case Management System”. This will include the following:

- Case Management Life Cycle Management

- Role Based Data Access Control

- Email Management

- Correspondence Management

- Document Generation (Certificates, Letters etc.)

- Event Management (Planned Ceremonies, Invites, Attendees Assignment etc.)   

- Migrate the existing data to the new solution database

- Create, Review & Respond to Service Request(s)

- Dashboard

o  Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “SharePoint Online for Document Management”.

·        Systems Integration

o  Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Integration with OPS Service(s)”. This will include the following:

- Postal Code (PC) Lookup

- Microsoft Office 365

- Identity Authentication & Authorization (IAA) Solutions

- Data Upload (Realtime/Batch) from External System(s)

- SharePoint Online

- Power BI

- Email

·        Report Development

o   Design, Configure and Implement “end to end” Sustainment / Minor Enhancements for “Microsoft Power BI for Dashboard and Reporting (Transactional & Analytical)”.

·        Testing and Quality Assurance (QA)

o   Contribute to the Quality Assurance Activities

·        Implementation

o   Collaborate and Coordinate with all Project Stakeholders involved to ensure smooth and timely completion of Project Activities/Deliverables

·        Systems Deployment Operations and Management

o   Provide Packaging, Deployment and Migration Strategy for all 3 Cloud Based Environment(s)

·        Knowledge Management

o   Conduct Knowledge Transfer Session(s) for the Internal Project Team

In this position the responsibilities will also include:

·        Providing hands on design, implementation and configuration of solution compliant with OPS Digital Accessibility Standard (ODAS)

·        Produce design documents for all assigned deliverables related to maintenance releases.

·        Contribute to and Participate in non-development/configuration activities, namely but not limited to, documentation updates, presentations, testing plan development.

·        All Other Tasks as assigned by the Cluster Manager, Project Manager & Technical Lead.

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Experience and Skill Set Requirements:

Must Haves:

• More than 7 years of experience with technical hands-on solutions development, configuration
  
• Experience with the following Technologies on Microsoft Cloud (MS):
  

• MS Dynamics 365 CRM
  
• MS Power App Portal
  
• MS Power Automate
  
• MS Azure Services 
  
• MS Azure Attachment Storage
  

• Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
  
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:
  

• User Access and Profile Management
  
• Role Based Data Access Control
  

Skill Set Requirements:

The skills and competencies required for the assignment include:

• More than 7 years of experience with technical hands-on solutions development, configuration
  
• Experience with the following Technologies on Microsoft Cloud (MS):
  

• MS Dynamics 365 CRM
  
• MS Power App Portal
  
• MS Power Automate
  
• MS Azure Services 
  
• MS Azure Attachment Storage
  
• MS Azure Active Directory
  
• MS Azure DevOps
  
• MS Azure KeyVault
  

• Hands-on experience in architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology
  
• Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
  
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:
  

• User Access and Profile Management
  
• Role Based Data Access Control
  
• Authentication and Authorization Integration
  
• Web Forms
  
• Document Management
  

• Knowledge of and Experience with Accessibility for Ontarians with OPS Digital Accessibility Standard (ODAS) Testing compliance guidelines.
  
• Demonstrated experience with OPS Quality Assurance Activities.
  
• Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
  
• Strong knowledge of and experience with Testing and Quality Assurance Methodologies and best practices
  
• Strong ability to work under pressure, work with aggressive timelines and be adaptive to change.
  
• Displays problem solving and analytical skills, using them to resolve technical problems
  
• Proven analytical skills and systematic problem solving
  
• Superior verbal and written communication skills.
  
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
  
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
  
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
  
• Demonstrated ability to work with functional and technical teams.
  
• Demonstrated experience with facilitating workshops and meetings.
  
• Demonstrated ability to participate in a large-scale project team and work closely with other individual team members.
  
• Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change