Leads business analysis for I&IT initiatives, including stakeholder engagement, requirements gathering, business and data modeling, process re-engineering, feasibility studies, business cases, and requirements documentation. Supports rules-engine and workflow automation projects, agile delivery, testing strategies, stakeholder reporting, and healthcare-related privacy, security, claims, or pharmaceutical initiatives. Advises on business analysis standards, monitors progress, resolves issues, and develops training and communication materials.
Responsibilities:
- Provides
a comprehensive range of I&IT business analysis services for clients
with diverse business and technological needs.
- Interacts
with the business stakeholders and subject matter experts in order to
understand their requirements through gathering, documenting, and
analyzing business needs and requirements.
- Prepares
and advises on business analysis policies, processes, best practices and
standards to promote a comprehensive and consistent business analysis
practice within the organization.
General Skills:
- Leads
and conducts business analysis in order to assess client’s business
problems/opportunities and documents the business requirements in such a
way that I&IT solutions can be determined
- Applies
re-engineering concepts to promote business improvements through
alternative and cost effective service delivery approaches
- Leads
and conducts business analysis at varying levels of detail appropriate to
the project and phases of project, aligning with OPS Unified Project
Management Methodology, Enterprise Architecture and Gating Process, and
OPS Standard Systems Development Methodologies
- Develops
strategies, prepares business cases and cost-benefit analysis, and
conducts feasibility studies for business I&IT initiatives
- Develops
sound processes for requirements gathering including but not limited to
JAD sessions, interviews, mockups, etc.
- Conducts
business modeling; use case modeling; conceptual and logical data
modeling; process and data flow modeling; use case surveys; business rules
definition and non-functional requirements definitions for assigned
projects
- Monitors
progress, resolves problems and reports regularly to I&IT management
and stakeholders
- Develops
performance measures and traceability matrices for business analysis
evaluation and conducts follow-up
- Experience
developing strategies, preparing business cases and cost-benefit analysis
- Experience
conducting requirements gathering, developing documentation, including
presentations and briefing notes and conducting stakeholder engagement
- Experience
in the use of Computer Aided Software Engineering (CASE) tools to document
conceptual requirements and scope
- Awareness
of emerging I&IT trends and technologies
- Excellent
analytical, problem-solving and decision-making skills; verbal and written
communication skills; interpersonal and negotiation skills
- A
team player with a track record for meeting deadlines
Desirable Skills:
- Experience
in the use of information retrieval packages
- Knowledge
and understanding of Information Management principles, concepts, policies
and practices
- Ability
to translate business and data requirements into specifications sufficient
for designing appropriate technology solutions
- Experience
with a wide range of methods, tools and techniques for business analysis
such as: business functional modelling, business event modelling, business
process mapping
- Experience
in structured, object oriented and agile methodologies for user
requirements
- Experience
developing performance measures for business analysis evaluation and
subsequent follow-up
- Knowledge
and understanding of Accessibility for Ontarians with Disability Act
(AODA) and related regulations and standards
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Demonstrated
experience in business analysis to support systems development using a
rules engine or business process automation platform
- Experience
developing business models; use case models; conceptual and logical data
models; process and data flow models; use case surveys; test cases;
business rules definition and non-functional requirements definitions for
assigned projects
- Demonstrated
experience in projects using an agile development methodology
- Demonstrated
experience leading and conducting business analysis to assess client’s
business problems/opportunities and documenting business requirements
Skill Set Requirements:
Technical Skills:
- Demonstrated experience in business analysis to support
systems development using a rules engine or business process automation
platform
- Experience developing business models; use case models;
conceptual and logical data models; process and data flow models; use case
surveys; test cases; business rules definition and non-functional requirements
definitions for assigned projects
- Demonstrated experience in projects using an agile
development methodology
Business Analysis Skills:
- Demonstrated experience leading and conducting business
analysis to assess client’s business problems/opportunities and documenting
business requirements
- Experience conducting policy and business analysis that can
be accommodated within existing frameworks and IT solutions to minimize project
time/cost implications
- Demonstrated
experience applying business process transformation and re-engineering concepts
to promote business improvements through alternative, cost effective service
delivery approaches
- Demonstrated experience leading and conducting business
analysis at varying levels of detail, appropriate to the project and phases of
project, aligning with Enterprise Architecture and Gating Process
- Experience developing project approval documents, policy
approval documents and regulation change materials and other supporting
documentation needed for the project
- Demonstrated experience documenting requirements for
business rule automation and workflow management solutions
- Experience developing and providing input to QA, system and
user acceptance testing strategies, plans and scenarios
- Knowledge and understanding of policy development and
analysis, business analysis and data analysis practices
Healthcare Experience:
- Demonstrated experience in a health or clinical context
- Demonstrated experience supporting stakeholder engagement
activities, particularly in a healthcare context
- Demonstrated experience with the privacy and security
requirements of software development in a healthcare or clinical context
- Demonstrated experience in claim adjudication or
pharmaceutical context
Communication Skills:
- Strong verbal and written communication skills
- Strong interpersonal and negotiation skills
- Strong consulting skills to engage with all stakeholders
- A demonstrated team player with a track record for meeting
deadlines
- Demonstrated leadership experience leading small and large
teams, sub-groups, committees
- Demonstrated experience monitoring progress, resolving
problems and reporting regularly to business and I&IT management
decision-makers
- Demonstrated experience developing and/or supporting the
development of training and communication materials in support of large system
implementations.
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