Senior Business Analyst responsible for strategic planning, stakeholder engagement, governance, requirements management, and business transformation. Leads elicitation, documentation, traceability, current/future-state analysis, process improvement, risk management, and governance artifacts. Facilitates workshops and executive briefings, ensures compliance with project methodology and enterprise architecture, supports large-scale modernization and change initiatives, and uses MS365, Visio, Azure DevOps/DOORS and business modelling tools to drive solution design and implementation.
Responsibilities:
- This is a senior-level Business Analyst role focused on
strategic planning, stakeholder engagement, governance, requirements
management, and business transformation, ensuring that technology solutions
effectively support organizational goals and operational improvements.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Extensive experience providing business analysis services
for complex I&IT initiatives with diverse business and technology
stakeholders.
- Expertise eliciting, analyzing, documenting, validating,
prioritizing, and managing business, functional, non-functional, process, and
data requirements.
- Experience facilitating requirements gathering activities
using techniques such as interviews, workshops, focus groups, and stakeholder
consultations.
- Strong analytical and critical thinking skills to assess
complex business problems, opportunities, risks, and strategic objectives.
- Experience conducting current-state and future-state
analysis and identifying opportunities for business process improvement and
service modernization.
- Proven ability to identify, analyze, document, and manage
risks, issues, assumptions, dependencies, constraints, and mitigation
strategies.
- Experience ensuring compliance with OPS Unified Project
Management Methodology, Enterprise Architecture standards, system development
methodologies, and project gating requirements.
- Proven ability to facilitate business, technical, and
executive stakeholders through complex discussions, competing priorities, and
decision-making processes.
- Advanced Microsoft 365, Teams, Word, Excel, PowerPoint,
Visio, Azure DevOps, and business modelling tools.
Skill Set Requirements:
Business Analysis & Requirements Management:
- Extensive experience providing business analysis services
for complex I&IT initiatives with diverse business and technology
stakeholders.
- Expertise eliciting, analyzing, documenting, validating,
prioritizing, and managing business, functional, non-functional, process, and
data requirements.
- Experience facilitating requirements gathering activities
using techniques such as interviews, workshops, focus groups, and stakeholder
consultations.
- Proven ability to establish and maintain end-to-end
requirements traceability from business objectives through implementation and
operational transition.
- Experience developing use cases, business rules, process
models, data models, workflows, and requirements specifications.
- Experience using requirements management and traceability
tools such as Azure DevOps, IBM DOORS, or equivalent platforms.
- Ability to align requirements with business objectives,
strategic priorities, solution decisions, and project outcomes.
Business Process Analysis & Strategic Advisory Skills:
- Strong analytical and critical thinking skills to assess
complex business problems, opportunities, risks, and strategic objectives.
- Experience conducting current-state and future-state
analysis and identifying opportunities for business process improvement and
service modernization.
- Expertise applying business process re-engineering
methodologies to support efficient and cost-effective service delivery models.
- Experience supporting large-scale transformation,
modernization, migration, and enterprise-wide change initiatives.
- Ability to evaluate alternatives, develop evidence-based
recommendations, and support informed decision-making.
- Experience translating business, process, and data
requirements into specifications that support technology solution design and
implementation.
- Awareness of emerging I&IT trends, technologies, and
industry best practices.
Governance, Risk Management & Quality Assurance:
- Experience developing and maintaining business analysis
governance frameworks, standards, policies, processes, and quality controls.
- Experience developing governance artifacts including
business cases, cost-benefit analyses, feasibility studies, options analyses,
decision papers, risk assessments, and executive briefings.
- Proven ability to identify, analyze, document, and manage
risks, issues, assumptions, dependencies, constraints, and mitigation
strategies.
- Experience ensuring compliance with OPS Unified Project
Management Methodology, Enterprise Architecture standards, system development
methodologies, and project gating requirements.
- Experience maintaining comprehensive documentation,
approvals, traceability artifacts, governance decisions, and audit records.
- Experience developing and monitoring performance measures,
benefit realization metrics, and post-implementation evaluations.
Stakeholder Engagement, Communication & Facilitation
Skills:
- Demonstrated experience engaging and managing relationships
with business stakeholders, executive sponsors, project teams, vendors,
external partners, and technical resources.
- Proven ability to facilitate business, technical, and
executive stakeholders through complex discussions, competing priorities, and
decision-making processes.
- Excellent communication, facilitation, negotiation,
presentation, and conflict-resolution skills.
- Experience preparing and delivering executive briefings,
presentations, status reports, recommendations, and stakeholder communications.
- Ability to support business readiness and organizational
change initiatives by communicating impacts, risks, rationale, and expected
outcomes.
- Proven ability to collaborate effectively in
cross-functional teams and consistently deliver high-quality results within
established timelines.
- Advanced Microsoft 365, Teams, Word, Excel, PowerPoint,
Visio, Azure DevOps, and business modelling tools.
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