RQ11133 - Systems Testing/QA Specialist - Junior

Responsibilities: 

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing 
  
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (non-GUI) environments including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests) 
  
• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems 
  
• Executes functional, integration, system, and regression tests. 
  
• Validates that the system behaves as expected under various conditions. 
  
• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps. 
  
• Works closely with developers to reproduce and resolve issues. 
  
• Develops and maintains automated and API test scripts using tools such as Selenium or Postman. 
  
• Supports automated testing activities and CI/CD testing processes. 
  
• Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes. 
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards. 
  
• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure quality. 
  
• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives. 
  
• Maintain detailed documentation of test results, test coverage, quality metrics, and other relevant documentation. 
  
• Provide input into user manuals, release notes, and related testing documentation. 
  
• Ensure testing processes comply with industry standards and regulatory requirements. 
  

General Skills: 

• Experience in planning, organizing and implementing testing efforts at the specified experience level 
  
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications 
  
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases 
  
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms 
  
• Experience executing functional tests, non-functional tests and systems level integration tests 
  
• Experience supporting user acceptance testing and participating in UAT activities 
  
• Experience with quality assurance principles, practices, tools and structured methodologies 
  
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation 
  
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc. 
  
• Knowledge and experience in all phases of the Systems Development Life Cycle 
  
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills 
  
• A team player with a track record for meeting deadlines 
  
• Knowledge of one or more automated testing tools 
  
• Knowledge of system, integration, regression, and acceptance testing. 
  
• Familiarity with Agile, Scrum, and Waterfall methodologies. 
  
• Demonstrated ability to write clear, comprehensive test cases and execute them effectively. 
  
• Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc. 
  
• Experience using tools such as Selenium, Postman, or similar testing tools. 
  
• Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup. 
  
• Demonstrated ability to write queries to validate data and perform backend testing. 
  
• Clear grasp of the software development and testing life cycles. 
  
• Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing. 
  
• Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments. 
  
• Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed. 
  
• Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability. 
  

Desirable Skills: 

• Knowledge and experience in at least one programming language 
  
• Experience in the use of information retrieval packages 
  
• Knowledge and understanding of testing methods in an object-oriented environment 
  
• Knowledge and understanding of Information Management principles, concepts, policies and practices. 
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards 
  
• Experience planning and organizing testing efforts for both large and small systems 
  
• Experience coding automated test scripts to produce sets of automated test cases 
  
• Experience testing Commercial Off-the Shelf Applications (COTS)
  

Must Haves: 

• Hands-on experience supporting testing activities within Microsoft Power Apps environments  
  
• Experience working in Agile projects using Azure DevOps or JIRA 
  
• Hands-on experience using Postman for API testing 
  
• Experience contributing to QA documentation, test execution reporting, and test artifacts 
  

Technical Knowledge and Expertise - 70% 

• Work with team, BAs, stakeholders (internal and external) across the program to develop clearly understand defined user stories. 
  
• Creating and executing test cases, focusing on both functional and non-functional requirements 
  
• Knowledge of testing case management type solution, front-end, web-based technologies and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance (Nice to have) 
  
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages. 
  
• Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines 
  
• Test planning – Involves activities of defining the objectives of testing and the approach for meeting test objectives. 
  
• Experience testing Commercial Off-the-Shelf Applications (COTS) i.e Case Management, Curam, Sibel, Oracle eBS 
  
• Experience testing Child Welfare applications 
  
• Experience with Azure DevOps tools in testing activities. 
  
• Test Strategy – create a test strategy based on project requirements and schedules. 
  
• Early testing to eliminate defects at an early stage reduces the bug fixing cost and time. 
  
• Executing tests with appropriate techniques (manually or by using test execution tools) and documenting testing failures. 
  
• Analyze the defects and identify the root cause. 
  
• Troubleshoot defects, such that it does not affect the product quality. 
  
• Report defects to software developers by recording software defects in Azure tools 
  
• Inform the test progress against a schedule of the quality management. 
  
• Conduct different test procedures, report issues, and follow up on the status of the issues. 
  
• Monitor and analyze the performance using tools for efficient and problem-free operations. 
  
• Uncover vulnerabilities in the system and determine that its data and resources are protected from intruders. 
  
• Provides test summary reports outlining testing activities, defect metrics, and overall software quality.Lead and support UAT to get sign-offs 
  

Communication and Project Management Skills - 15% 

• Understanding of project coordination, task management, and delivery timelines 
  
• Development of documentation and materials as part of a review and knowledge transfer to other members 
  
• Development of specific activities as part of a review (hand over to ministry staff) and building block approach which, builds on knowledge transfer and skills development from the previous stage to the next 
  
• Able to collaborate effectively with BAs, stakeholders, project managers, and development teams  
  

Agile knowledge and experience - 15% 

• Experience in working with Agile teams and project 
  
• Experience working in Azure DevOps tools 
  
• Experience prioritizing work 
  
• Able to collaborate with the product owner and stakeholders to clarify user stories and acceptance criteria
  

Must haves:

• Hands-on experience supporting testing activities within Microsoft Power Apps environments  
  
• Experience working in Agile projects using Azure DevOps or JIRA 
  
• Hands-on experience using Postman for API testing 
  
• Experience contributing to QA documentation, test execution reporting, and test artifacts