RQ08868 - Systems Testing/QA Specialist - Senior

Job Title: RQ08868 - Systems Testing/QA Specialist - Senior
Client: Ministry of Public and Business Service Delivery (former MGCS)
Work Location: Toronto, Ontario, Hybrid
Estimated Start Date: 2025-04-01
Estimated End Date: 2026-03-31
#Business Days: 252.00
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day
Security Level: No Clearance Required
Must haves

• 10+ years of experience with different manual testing types: Systems testing, Mobile, AODA and UAT testing (must have)
• 10+ years of hands-on experience with BRD: analyzing business requirements and creating test data requirements (must have)
• Previous experience with Driver, Vehicle and Digital Dealership Registration services in ServiceOntario web portal (must have)
• Experience with Canada Post Address module, Web Content Management and Government Payment Gateways (must have)
• Experience with statistics tools, e.g. Google Analytics and Crystal reports (must have)

Description
Responsibilities:

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests) The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems

General Skills:

• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines Knowledge of one or more automated testing tools

Desirable Skills:

• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases
• Experience testing Commercial Off-the Shelf Applications (COTS)

Experience and Skill Set Requirements
QA experience:  40%

• 10+ years of experience with DevOps/Agile/Scrum Methodology working with Web and Mobile technologies, as well as different OS/Platforms
• 10+ years of experience with different manual testing types: Systems testing, Mobile, AODA and UAT testing (must have)
• Solid experience creating Test Strategy/Test Plan document
• 10+ years of hands-on experience with BRD: analyzing business requirements and creating test data requirements (must have)
• Extensive experience with preparing detailed Test Cases, Test Scenarios, User Stories and Test data requirements
• Proven experience with identifying bugs in software; excellent ability to document and explain bugs/issues to Dev and business teams
• Solid experience with triaging defects, participating and leading triage meetings, and producing defect summary reports

Technical experience: 25%

• Hands on extensive experience with DevOps
• Experience creating test cases, user stories, and test scenarios in DevOps
• Testing tools and techniques:
• AODA – JAWS, VoiceOver or other industry leading tools

Project experience:   25%

• Previous experience with Driver, Vehicle and Digital Dealership Registration services in ServiceOntario web portal (must have)
• Experience with Canada Post Address module, Web Content Management and Government Payment Gateways (must have)
• Experience with statistics tools, e.g. Google Analytics and Crystal reports (must have)

AODA experience:   10%

• Comprehensive Knowledge of WCAG 2.0 success criteria for level A, AA
• Extensive hands-on experience with Techniques, Methodology, tools to test accessibility for web and mobile applications (must have)
• Hands-on experience with accessibility testing using keyboard only, as well as via industry leading assistive technology tools (must have)
• Experience testing PDFs, Word documents for accessibility
• Experience generating AODA testing reports