The Senior Project Manager oversees ePrescribing solution projects and workstreams, managing integrated plans, governance, stakeholders, vendors, risks, issues, change requests, deployment schedules, reporting, and go-live activities. The role requires healthcare project management experience, knowledge of pharmacy and medication workflows, clinical software implementation, privacy legislation, stakeholder engagement, and Agile or Waterfall delivery methodologies.
Required Skills:
- Minimum 5-8 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
- Minimum 5-8 years’ experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
- Minimum 2-4 years of knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records
- Excellent communication skills both verbal and written, and strong stakeholder engagement skills
- Time management, with the ability to manage tight deadlines and prioritize multiple projects
- Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution
- Demonstrated experience managing projects in Matrix organizational environments
- Professional certifications: Project Management Professional; Knowledge and understanding of Project Management’s Institute’s Project Management Body of Knowledge
- Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
- Demonstrated experience working with various Project Management delivery methodologies (e.g. Waterfall, Agile, etc.)
- Knowledge of pharmacy and/or medication workflows
- Experience with health system business implementation and deployment projects
- Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.
Responsibilities:
The Senior Project Manager is responsible for overseeing projects and workstreams related to the development of an ePrescribing solution, including stakeholder engagement, planning, management of issues, risks and service change requests to ensure successful and on-time deployment of workstreams.
Desired Skills:
- College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience – desired
- Experience operating in highly political environments and across various organizational cultures
- Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements
Required Experience:
- Minimum 5-8 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
- Minimum 5-8 years’ experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
- Minimum 4-5 years of knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records
- Excellent communication skills, demonstrating strength in presentation skills, verbal, written, active listening, conflict resolution and stress tolerance
- Experience with health system business requirements definition and implementation
- Demonstrated and applied use / knowledge of privacy policies and legislative processes such as - Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA)
Requirements
Deliverables Include (Deliverables resource is responsible for):
- Development and management of the Integrated Project Plan
- Contribute towards program governance and advisory committee(s)
- Project portfolio and stakeholder management
- Vendor / Client engagement and client management
- Project go-live schedule per workstream
- Project risk/issue management
- Deployment reporting and tracking
Must Haves:
- Minimum 5-8 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
- Minimum 5-8 years’ experience with and knowledge of Project Management concepts (e.g. project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
- Minimum 2-4 years of knowledge of and/or experience with medication workflows and associated business processes within pharmacies, hospitals and health records
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