Address: USA-NC-Salisbury-2085 Harrison Road
Store Code: Claims Management (5157499)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Admin is responsible for investigation of newly reported Workers Compensation claims, including determining compensability/liability and whether it meets the criteria to be transferred to an Analyst. This position supports Analysts/Specialists/Managers.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days.
Applicants must be currently authorized to work in the United States on a full-time basis.
Principle Duties and Responsibilities
- Conducts investigations on assigned Workers Compensation Med Only claims, determines coverage, creates action plans for resolution, evaluates financial exposure and sets appropriate reserves.
- Effectively communicates with local management and outside professionals.
- Maintains confidentiality of information and records.
- Develop a working knowledge of banner policies and procedures.
- Supports adjusters by researching and gathering necessary documentation for claims.
- Supports adjusters by updating claims files with correspondence and notes.
- Supports projects assigned by Manager as needed.
- Additional job duties may be assigned as needed to meet the needs of the business and support our Values.
Basic Qualifications
- High School diploma or equivalent
- Ability to maintain confidentiality.
- Strong time management skills.
- Exceptional organizational skills.
- Ability to multi-task.
- Possess mental flexibility to find innovative solutions.
- Self-motivator who has strength in organization and prioritization of tasks.
- Must be able to work under pressure.
- Must be a team player with the ability to lead and follow.
- Polished and professional written and verbal communication skills.
- Develop and maintain relationships with associates, employers and attorneys.
- Proficient in Office 365 and other business-related software.
- Two years of experience in an insurance or self-insured environment preferred.
- Knowledge of medical, legal, insurance and claims terminology preferred.
ME/NC/PA/SC Salary Range: $19.00 - $28.50
IL/MA/MD/NY Salary Range: $21.85 - $32.77
#LI-SM1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Job Requisition: 409323_external_USA-NC-Salisbury
