LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
You will report to the Senior Manager of Revenue, rolling up under the Chief Accounting Officer org. As part of LivePerson's Revenue Accounting Team, you'll be at the forefront of revolutionizing accounting practices. We prioritize automation and agility, driving efficiency in revenue reporting through collaborative use of cutting-edge tools and technologies. While Python and advanced analytics are part of our toolkit, our focus extends beyond any single language or platform.
Our team embraces a data-first approach and upholds the highest standards of integrity. Working closely with data analysts, we continuously refine processes, leveraging automation to streamline operations and deliver actionable insights. As a member of our dynamic team, you'll immerse yourself in a culture of continual learning and growth, with ample opportunities for cross-training. Join us in reshaping the future of revenue accounting in the tech industry, where your dedication to innovation and efficiency will thrive in an environment of collaboration and progress.
As a Revenue Manager, you will lead and drive the success of the LivePerson revenue team. The candidate possesses strong organizational, communication and management skills. The candidate will be self-motivated with the ability to provide solutions for the issues identified. The successful candidate is a competent individual with integrity, accountability, strong interpersonal skills, and a team player. The position requires a “hands-on” person who is flexible, hard-working and able to work well under pressure.
You will:
- Support and manage the monthly, quarterly, and year-end accounting close processes for revenue, including the review of JEs, reconciliations, and other various reporting deliverables & preparation of relevant sections of the financial statements in accordance with US GAAP.
- Assist in the management of the Revenue team and manage relationships and workflows with operational teams.
- Assistant in management of the day-to-day activities of the revenue accounting team to ensure accurate and timely reporting.
- Be a trusted business partner and advisor to various stakeholders across the business including sales, sales operations, services, legal, product management, FP&A and IT. Actively engage with business partners to drive the review and evaluation of deal structures to ensure proper revenue recognition while promoting and maintaining positive customer relations. Provide thought leadership on revenue related to new product introductions and new business expansion.
- Support sales transactions within the boundaries of ASC 606 but with an eye towards growing the top line.
- Identify, analyze, and apply technical guidance primarily related to software and SaaS revenue recognition, owning accounting policies and memos related to revenue, and provide training to internal staff on technical accounting matters.
- Develop and maintain effective internal controls to ensure compliance with Sarbanes-Oxley 404.
- Be a proactive liaison with external auditors to drive timely closure of revenue accounting matters and annual audits and quarterly reviews.
- Evaluate processes, and drive system implementation and enhancements including integrations from Salesforce, Zuora, RevPro, SAP & database tools.
You have:
- 8+ years of relevant work experience with a combination of Big 4 and in a fast-paced, global, software/Saas company. Public company experience is a plus.
- Deep knowledge of U.S. GAAP and revenue recognition (ASC 606) or IFRS 15
- Experience using systems such as Salesforce, Zuora, RevPro, SAP & Oracle.
- Strong organizational skills with the ability to take ownership of projects and deadlines and hold others accountable to deadlines and deliverables.
- Strong communication and interpersonal skills.
- Degree in accounting - required, CPA preferred.
- The ability to work well both independently and in a team environment, and the ability to interact effectively across the Company and with various business partners.
Benefits:
- Health: medical, dental, vision and wellbeing.
- Time away: 15 days PTO, Public holidays as well 5 care days and 10 sick days.
- Financial: ESPP, Basic life and AD&D insurance, long-term and short-term disability
- Family: parental leave, maternity support, fertility services.
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Additional: Health Service Navigator, Counseling Services & resources to help you and your family maintain overall good health and wellness
- #LI-Remote
Why you’ll love working here:
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging at LivePerson:
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
