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EchoStar

Retail Wireless Account Executive

Posted 2 Hours Ago
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In-Office
Cleveland, OH
Mid level
In-Office
Cleveland, OH
Mid level
The Retail Wireless Account Executive will drive sales performance through store visits, training, coaching, and developing partnerships with retail locations. They will address customer escalations and ensure brand standards are maintained across all locations.
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Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Job Duties and Responsibilities
This role supports our Cleveland, OH region.
This role will be on the Indirect Wireless Retail team, and is an individual contributor. The business objectives this role will contribute to: Gather competitive and customer impacting information to help drive sales and loyalty. Collaborate with local dealer partners and direct distribution partners to strategically add new points of distribution within each market. Conduct consistent daily store visits to retail store locations and provide coaching and training to sales.
Key Responsibilities:
  • Conduct in-store visits to provide hands-on coaching, training, and development through role plays and side-by-side selling with sales representatives.
  • Execute and audit retail marketing campaigns to ensure proper implementation and maximize in-store impact.
  • Drive territory performance through proactive daily outreach to stores, offering guidance, performance insights, and action plans.
  • Serve as the first point of contact for customer escalations, resolving issues quickly while protecting the brand experience.
  • Uphold and enforce Boost brand standards across all retail locations within the territory, ensuring operational excellence and compliance.
  • Identify new retail distribution opportunities using local market knowledge and relationships, while partnering with store owners to implement strategies that exceed sales quotas and maintain expert-level product knowledge across all Boost offerings.

Skills, Experience and Requirements
Education and Experience:
  • Bachelor's degree and four years related work experience or eight years related work experience post-high school
  • Four years of sales and/or account management experience
  • Three years of training, relationship development, planning, or business management
  • One-year selling wireless products or services
  • Contract or vendor relationship experience

Skills and Qualifications:
  • Must have a valid driver's license, three years of active driving history, completed driver's safety training, and otherwise comply with DISH's Driver Safety Policy and guidelines
  • Must adapt well to change and enjoy working in a fast-paced sales environment
  • Be available to quickly formulate and provide solutions for escalations that arise during retail business hours
  • Exhibit excellent time management skills and the ability to balance multiple priorities simultaneously
  • Ability to provide sales and marketing counseling to owners and sales representatives
  • Must demonstrate excellent written and verbal communication skills
  • Must be able to work well individually and as a member of a team

Other perks:
  • Company vehicle and company gas card is provided!

**Position includes a commission potential of $20,000 at 100% of hitting performance goals above base salary**
Visa sponsorship not available for this role
Salary Ranges
Compensation: $49,200.00/Year - $70,300.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )

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