A division of Harris; Advanced is looking for a Senior Technical Consultant to join their Professional Services team. As a Senior Technical Consultant, you will work closely with a great team to provide complex technical installation and implementation support services for clients; including database administration interface consulting, report development and configuration of our CIS and Web applications.
This remote role welcomes candidates anywhere in Canada and the US in the Eastern Timezone. Up to 25% of travel in North America is required. A valid passport/visa is needed for travel.
Salary: 70K - 90K
What you will be doing:
Be the primary technician to the configuration of our software suite to meet our client’s requirements through the utilization of the application’s graphical user interface (GUI), and with the assistance of MS SQL
Participate in discovery sessions with our clients to establish the “As-Is” and “To-Be” states of their systems
Work in conjunction / guide with our Conversion team to accurately create various mapping documents
Assist in capturing customer’s requirements and implementing configurable interfaces through our AIM tool
Assist clients with end-to-end system testing and troubleshooting
Liaise with 3rd party vendors, end-users, and our client’s IT
What we are looking for:
2 - 5 years of experience in customer support / business analysis experience
Programming and/or complex scripting experience (SQL, C#, PowerShell)
Proven diagnostic and trouble-shooting skills
Working with other technically skilled staff on a multi-disciplinary team
What will make you stand out:
Experience with Crystal Reports
An understanding of object-oriented languages such as C# or Visual Basic
Experience with Utility Billing and CIS applications
Ability to travel at least 25% of the time throughout North America without limitations
What we can offer:
3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental and Vision coverage from your first day of employment
Employee stock ownership and RRSP matching programs
Lifestyle rewards
Flexible work options
About us:
Advanced Utility Systems Corporation is a software and services company headquartered in Toronto, Canada. Advanced Utility Systems (AUS) is a wholly owned subsidiary of Harris Computer Systems. Since our start-up in 1997, we have grown to serve over 90 North American water, electric and natural gas utility clients through our leading-edge billing and customer service software: CIS Infinity.
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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