Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.
As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.
TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.
We are looking for an experienced Release Manager with strong project management and Agile coordination skills to oversee the release process for our legacy .NET Framework applications and newer microservices-based applications. The ideal candidate should have prior experience in a similar role and demonstrate a structured, organized approach with strong interpersonal skills.
Key Responsibilities
- Plan and coordinate release schedules across multiple teams, ensuring alignment with business goals.
- Plan and oversee all release activities.
- Coordinate with partner stakeholders to ensure timelines and deliverables align with their expectations.
- Ensure release readiness by tracking dependencies, risks, and required approvals.
- Work closely with Product Owners, Developers, QAs, and other teams to ensure successful product delivery.
- Perform release readiness assessments, milestone evaluations, and business go/no-go reviews.
- Work with teams to define scope, set priorities, and align release goals with business needs.
- Track project milestones, risks, and deliverables to ensure on-time completion.
- Ensure transparency in project status through reporting and communication.
- Define and track key performance indicators for Agile teams
- Generate and present reports on team performance, release status, and project health
- Use JIRA, Azure DevOps, or other tracking tools to monitor work progress and team efficiency
- Facilitate Scrum ceremonies.
- Support Agile best practices and ensure continuous improvement within teams.
- Remove blockers and ensure teams remain productive and focused.
Requirements
- Previous experience as a Release Manager/Delivery Manager/Lead Scrum Master or in a similar role.
- In-depth understanding of Agile frameworks and best practices for Agile delivery.
- Strong understanding of .NET Framework and microservices architecture.
- Experience with release management tools such as JIRA, Azure DevOps etc.
- Excellent communication skills to coordinate cross-functional teams and stakeholders.
- Problem-solving skills to manage risks and resolve conflicts.
- Structured and organized personality to maintain a smooth release process.
- Ability to work under pressure and meet deadlines.
Preferred Qualifications
- Project Management or Agile certifications are preferred.
- Understanding of DevOps practices and CI/CD pipelines.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.
We thank all candidates for their interest however only those selected for an interview will be contacted.
Top Skills
TripArc Toronto, Ontario, CAN Office
2 Queen Street East, Toronto, Ontario, Canada, M5C 3G7
