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The Regulatory Filing Specialist will process regulatory documents, educate clients on best practices, and ensure timely filings while maintaining high client satisfaction.
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.
Empower your impact at Cision. Be seen, be understood, be you.
We are currently hiring a Regulatory Filing Customer Relations Specialist in Canada! The main responsibilities of this role will be to process and file Regulatory Filing documents while educating clients to best practices.
What you'll do
- Filing Regulatory Documents
- Answering client questions regarding proper Regulatory methods
- Keeping up to date on proper Regulatory Filing processes
- Working with the team to complete all filings within strict timelines
- Speaking with clients regarding their filings
What you'll bring
- Proficiency in most aspects of MS Office (Word, Excel, Outlook) with a proven aptitude for learning new software applications
- Working knowledge of Adobe Acrobat
- Ability to provide a high level of customer satisfaction as position entails interaction with high level executives and law firms
- Excellent verbal and written communication skills
- Ability to cope under pressure
- Problem solving and good organizational skills
- Manage time wisely with an understanding of urgency
- Prioritize tasks based on pre-determined criteria
- Exceptional attention to detail
- Knowledge of the News Center process and how it impacts Regulatory Filing would be an asset
- Knowledge of Regulatory Filing concepts would be an asset
- Ability to work well with colleagues
- Dependable and punctual
- A team player as well has a proven ability to work independently with minimal supervision
- Ability to work in a fast-paced team environment with aggressive timelines, overtime may be required
- Cover holidays.
Preferred experience
- Post-secondary graduate would be an asset
- Bilingual s strongly preferred
- Database knowledge
- Customer service experience
As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]
Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.
Pay Range
$52,000—$57,000 CAD
Top Skills
Adobe Acrobat
MS Office
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