Job Description
The Regional Manager is responsible for the effective and efficient delivery and sustainability of Programs, Training & Development and Quality within the Long Term Care homes, as well as the implementation and sharing of policies/programs to ensure the highest standard is met as it pertains to Extendicare’s policies and practices, and those set by the applicable legislation.
What you'll be doing:
Training and Education
To support the professional practice of the Home Leadership Teams as applicable
To educate, orientate, coach, mentor and support Long Term Care homes' frontline teams through consultation with the Home leadership teams and the Regional Director Operation(s) as applicable;
To consistently deliver education with Extendicare programs/initiatives/policies & procedures;
To assist in the implementation of new programs & in the revision and update of programs;
To provide innovative suggestions to assist with the overall implementation of new concepts in order to minimize the potential negative perception of change;
To orient, coach & mentor new managers/leaders; provide professional consultation to said leaders for their orientation, mentoring, and coaching for all roles;
Compliance
To promote compliance with regulatory requirements and Extendicare standards;
To ensure that appropriate security levels and access authorities are in place and maintained in accordance with policies, practices and standards;
To ensure regional/home involvement with, and representation on, applicable regulatory committees;
To ensure follow-up of high-risk issues;
To support homes in meeting regulatory requirements;
To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
Continuous Quality Improvement (CQI)
To ensure the effective operation and Continuous Quality Improvement (CQI) of the homes;
To ensure CQI & Accreditation programs are managed in accordance with Extendicare’s standards, policies & practices, and in compliance with legislative and regulatory requirements;
To effectively represent the interests of the organization in all interactions with major external stakeholders;
To facilitate quality improvement framework through program review, audits, data analysis;
To monitor, analyze performance indicators and adverse events;
To augment a culture of innovative and thinking generating ideas with the goal of improving practices;
To conduct quality review based on outcomes as directed by Regional Director Operations;
To ensure continued adherence to accreditation requirements;
To coordinate and initiate research, abstracts, conference submissions within designated region, in conjunction with the Regional Director Operations.
Other duties:
To liaise with regional representatives of national contracts;
To demonstrate ability to be flexible and adaptable to the changing needs of the business, including requirement for travel on short notice;
To participate in the on-call rotation as directed by the Regional Director of Operations;
To complete all other duties as assigned;
Time Type
Full timeCompensation DetailsCompensation will be discussed during the recruiting process.At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
Extendicare Markham, Ontario, CAN Office
3000 Steeles Avenue East Suite 103, , Markham, Ontario , Canada, L3R 4T9
