Welcomes patients, directs them to the waiting room, manages questionnaires, phone lines, mail, voicemails, and appointment confirmations. Updates medical records and scheduling software, manages inventory, maintains clinic cleanliness, and reports patient safety concerns. Requires strong communication, organization, computer skills, customer service abilities, flexible availability, and willingness to occasionally support partnering clinics in the GTA.
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RECEPTIONIST | Mississauga, ON
Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.
Join our team, where our Great Place to Work® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.
The wage range for this role is $21.03 - $24.18 p/hr
A look at your benefits
- You are eligible to receive a quarterly bonus.
- You have a permanent full-time position (35-40hrs/week), and we currently have 1 vacant position available.
- You benefit from a free LASIK surgery, 3 weeks of vacation, 3 sick days & 1 wellness day.
- You benefit from group insurance, telemedicine & RRSP match.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.
Your tasks at a glance
- You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
- You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
- You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
- You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
- You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.
A clear view of your assets
- You have excellent communication skills in English.
- You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
- You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
- You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
- You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
- You have an interest in the medical field and have a passion for delivering excellent customer service.
- Schedule: You have flexible work availability Monday through Friday with a start time of 7:00 AM, as well as Saturdays on a rotating basis.
- Required: You are willing to occasionally help other partnering clinics in the GTA according to operational business needs (planning & expenses covered by Vision Group).
- Address: 5025 Orbitor Dr, Building #2 floor #3, Mississauga, ON L4W 4Y5
From our point of view
If you think you are the ideal candidate for this role and are ready to join a passionate and hard-working team, apply now.
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