Quality Manager

JANA is focused on improving the integrity of gas pipeline systems through the application of advanced risk modeling technologies. Our models and software are defensible and highly predictive, allowing gas pipeline operators to take actions to reduce risk in their systems. And our Integrity Data suite enables pipeline operators to finally capture their pipeline asset data and unlock the value associated with this data.

• As an entrepreneurial company, we provide an exciting, dynamic and respectful work environment where you will be an important contributor to the JANA Team. Our Mission at JANA is “Better Pipelines for a Better World” – we are true believers and inspire our employees to join us in this Mission!
• High-energy Collaborative Environment: JANA combines the energy of a start-up software organization with the discipline of a precision engineering firm.
  
• Social Events: Join the entire JANA Team for fun virtual Social Events like our Beer Club. We also like to get together for in-person events such as our Annual Birthday Bonspiel, Holiday events, our annual Company Picnic, and team events!
  
• Best-in-Class Benefits: JANA offers all employees a comprehensive benefits package including a Healthcare Spending Account, Medical, Dental, Life Insurance, AD&D, Drug coverage, Disability coverage, as well as a Wellness Benefit!! JANA also provides employees with the opportunity to get support with mental wellness through our Employee Assistance Program.
  
• Giving Back: JANA is dedicated to giving back to our community. We hold an annual food drive for the Aurora Foodbank and have become one of their top contributors!
  
• JANA promotes a healthy work-life balance: Through our comprehensive vacation program, floater days, and a hybrid work environment (up to 20% a month in office) JANA employees are able to take time to rest and rejuvenate!
  
• Employee Recognition: We aim to Win, and we love to celebrate Wins with our People. We also offer a Phantom Share Program and annual bonuses!

Reporting to the Strategy Director, JANA’s Quality Manager is responsible for developing and maintaining a robust quality management system, overseeing audits, conducting quality incident investigations (QII), and driving continuous improvement initiatives. The successful candidate will play a vital role in ensuring that our products and processes meet the highest standards of quality, while driving a culture of excellence and continuous improvement throughout the organization.

Responsibilities

• Design, develop, and implement an effective quality management system that aligns with industry standards and best practices.
• Establish and communicate quality policies, procedures, and guidelines to ensure adherence throughout the organization.
• Collaborate with cross-functional teams to define quality metrics and key performance indicators (KPIs) for monitoring and evaluating product quality.
• Regularly review and assess the effectiveness of the quality management system to identify areas for improvement.
• Ensure compliance with relevant quality standards, regulations, and customer requirements.
• Conduct internal audits to verify compliance and identify non-conformities, and ensure corrective actions are implemented as necessary.
• Coordinate with auditors and stakeholders to facilitate audit processes, ensuring timely completion of audits and resolution of findings.
• Document audit findings, generate comprehensive reports, and recommend corrective and preventive actions to address identified gaps.
• Lead and facilitate QII meetings and improvement initiatives to drive a culture of continuous improvement.
• Collaborate with cross-functional teams to identify opportunities for process optimization, waste reduction, and quality enhancements.
• Foster a collaborative and innovative environment to encourage employee participation in problem-solving and process improvement initiatives.
• Establish and track quality objectives, metrics, and targets to drive performance improvement.
• Develop and implement effective quality improvement programs and initiatives, such as Six Sigma, Lean Manufacturing, or other relevant methodologies.
• Work with product and process teams to identify the potential impacts of new product features and process changes on quality.
• Provide guidance and support to employees at all levels to foster a quality-focused mindset and empower them to contribute to continuous improvement efforts.
• Oversee the day-to-day activities of team members, providing guidance, support, and mentorship to ensure high-quality outcomes.
• Foster a positive and productive team environment, encouraging professional growth and development among team members.
• Conduct regular performance reviews and provide constructive feedback to help team members excel in their roles.

Technical Qualifications

• Bachelor's degree in engineering, software engineering, quality management, or a related field.
• 3-5 years experience as a Quality Manager or in a similar role within the engineering, software, or financial industry.
• 3+ years leadership experience managing team members and quality initiatives.
• In-depth knowledge of quality management systems, methodologies, and tools.
• Strong understanding of quality standards and regulations, such as ISO 9001, AS9100, or equivalent.
• Experience in performing audits and leading improvement initiatives.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills to effectively collaborate with cross-functional teams.
• Ability to train and mentor employees on quality management principles and practices.
• Proficient in using quality management software and tools.
• Six Sigma or Lean certification (nice to have)

Required Skills

• Speaking/Presenting: Clearly articulates ideas, opinions, and information in technical presentations and discussions so that the intended purpose is achieved, and the needs of the audience are met
• Collaboration: Works effectively with others to achieve positive results
• Creative Thinking: Generates innovative, out-of-the-box approaches and improved solutions
• Problem-solving: Able to analyze complex problems and formulate different points of attack to come up with viable solutions
• Prioritization: Coordinates and organizes resources and people in efficient and effective ways to accomplish larger strategies and goals
• Mentor Courage: Provides direct, honest, fair and constructive feedback and related actions

JANA is committed to accommodating applicants with disabilities throughout the hiring process; in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation at any stage of the hiring process. By applying for a position with JANA, you understand that we use third party systems and recruiting agencies that may employ the use of Artificial Intelligence within their programs for finding, screening, assessing, and/or selecting candidates. You also understand that offers of employment are contingent upon the successful completion of a background check. The type of check performed is determined by the role and JANA’s employment policies. Checks may include any of the following: employment verification, employment references, SIN validation, education verification, criminal records check, search against global sanctions and government watch lists, and/or credit check. You will be notified during the hiring process which checks you are required to complete. We thank you for your interest. Only candidates selected for an interview will be contacted.