Quality Assurance Analyst

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

As a QA Analyst, you play a critical role in ensuring the quality of products and projects aligns with requirements before deployment to production. You will be involved in all phases of projects, from requirements review to testing in production.

HERE’S HOW YOU’LL CONTRIBUTE:

• Review specifications, user stories, and architectural/design solutions to determine necessary testing.
• Develop, establish, and execute quality assurance measures and testing standards for new and existing applications and products.
• Gather, document, and execute test scenarios and test cases of simple-to-medium complexity.
• Collaborate with business partners, developers, architects, and business analysts to test and provide feedback on proposed business functionality.
• Conduct test case review sessions with stakeholders to confirm test coverage.
• Provide input on test strategies and plans to Senior QA Analysts or QA Leads.
• Adopt test automation practices to achieve continuous testing (CT) and maintain regression models and QA traceability.
• Ensure that testing activities meet business requirements, system goals, and end-user expectations while identifying potential issues.
• Communicate test progress, results, and relevant insights to project stakeholders.
• Review test results, report exceptions, and prepare required documentation for signoff and production implementation.
• Maintain existing quality assurance scripts and documentation.
• Perform UX testing and non-functional testing, including cross-browser and mobile testing.

HERE’S WHAT YOU’LL BRING:

• Bachelor’s degree, preferably in Computer Science, or a college diploma in a related field.
• 3+ years of experience as a QA Analyst or in a related field such as Software or Application Development.
• Strong analytical and problem-solving skills to create and execute test plans and scripts.
• Experience with automation, including developing frameworks and using tools such as Selenium, Playwright, and JMeter.
• Experience with test case management tools and automated testing tools.
• Proficiency in Microsoft Windows, Windows 10 operating systems, and Microsoft Office Suite (Word, Excel, Outlook).
• Experience with MS SQL.
• Strong verbal, written, and interpersonal skills with the ability to work independently and collaborate across functional teams.
• Excellent time management skills with the ability to contribute to multiple projects simultaneously.
• Ability to test software from both technical and non-technical perspectives.

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.