QA Analyst

Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers.

Reporting to the Product Manager & Business Systems Analyst, the QA Analyst will serve as a vital member of the Wyse IT team. This role focuses on ensuring the delivery of high-quality IT applications and solutions that meet organizational standards. The QA Analyst is responsible for designing, implementing, and maintaining testing procedures and protocols to ensure all IT deliverables are reliable, scalable, and meet the defined business requirements. This individual demonstrates attention to detail, a proactive approach to problem-solving, and a commitment to maintaining high-quality standards in software development and deployment.          

Key Responsibilities

• Design, implement, and execute test plans, test cases, and test scripts for IT applications.
• Conduct manual and automated testing to identify, document, and track defects.
• Collaborate with business analysts, developers, project managers, and business stakeholders to understand requirements and create effective test strategies.
• Perform regression, functional, integration, and performance testing across various systems and platforms.
• Track and report testing metrics, including defect densities and open defect counts, to management.
• Participate in requirement reviews and provide feedback to improve test coverage and usability.
• Maintain and enhance test automation frameworks and scripts.
• Document test results and create detailed defect reports to communicate findings to development teams.
• Lead and support user acceptance testing (UAT) and provide end-user training as required.
• Stay updated on QA tools, best practices, and industry trends.
• Other duties as assigned.

Required Education & Qualifications

• Minimum 2 - 4 years’ experience in a QA Analyst or similar role.
• Post-secondary education in Computer Science, Information Technology, or a related field.
• Hands-on experience with QA tools such as, JIRA, and UIPath.
• Strong understanding of the software development lifecycle (SDLC) and QA methodologies.
• Proficient in writing clear, concise, and comprehensive test plans and test cases.
• Experience with both manual and automated testing techniques.
• Familiarity with Agile development practices and supporting tools (e.g., Confluence, JIRA).
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills.
• Self-starter with the ability to work independently or collaboratively in a team environment.

Benefits of Working at Wyse

• Be part of a company that is certified as a Great Place to Work 
• Give back to the community through our Wyse Helping Homes Program
• Open yourself to amazing opportunities for career and professional development
• Participate in our RRSP program 
• Enjoy our employee perks in retail, travel, restaurants and many more
• We offer an Employee Assistance Program 
• Join us in our quarterly employee social events
• Be part of a collaborative environment 
• Free parking
• TTC accessible

Our Values at Wyse

• We strive for quality and excellence in everything we do.
• We are proactive and understand our stakeholders' needs, providing innovative solutions to meet them.
• Our priority is ensuring a safe work environment, where the safety of our employees and stakeholders comes first.
• Our people are industry leaders, setting standards in the submetering and utility expense management sectors.
• We foster a positive team environment where we work as one toward common goals, continually encouraging career growth and development.
• We provide consistent, clear communication, ensuring transparency at every stage of the project.

Wyse welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

While we value diversity and welcome applications from qualified candidates, please understand that we cannot provide assistance with LMIA-related matters.