Project Manager

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

Your role as Project Manager

Reporting to Sherry Ghafarpour, Program Director, the mission of the Project Manager is to drive the success and development of Dialogue Projects by leading the implementation of new projects and monitoring project performance indicators in a highly technical, cross-functional, complex, and innovative virtual health domain.

What you'll be doing

• Managing the implementation of key ( complex, multidisciplinary, high-impact) new projects and program changes, working with colleagues across functional teams, including Care Operations and Go-To-Market teams, to successfully achieve project requirements and ensure seamless rollout of new or modified health programs
• Investigating the feasibility and operational impacts of potential program changes with the help of the program and the product subject matter experts across the organization
• Assessing the alignment of funding opportunities with our existing programs and assisting in the preparation of competitive bids and statements of work
• Supporting Go-To-Market, Service Operations, Engineering, and Product teams in their understanding of the new project and program changes
• Identifying clear and measurable metrics to evaluate and track the success of existing programs and new projects, and monitoring key indicators of performance

We'd love to hear from you if you have

Bachelor’s degree in a relevant field such as Science or Business Administration

3+ years of relevant experience as a project manager or a program manager managing large-scale, cross-functional projects from inception to completion.

Strong leadership skills with the ability to lead through influence, combining strategic thinking with a hands-on approach to detail.

Expertise in project management methodologies and frameworks, coupled with relevant experience in the software development process and project management.

Proven track record of delivering successful projects and leading project teams, demonstrated ability to drive effective project planning and project risk management.

Expert communicator, adaptable to diverse audiences, proficient in conflict resolution, and capable of prioritizing essential needs.

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up