Cook Solutions Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Project Manager with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture. Responsibilities include but are not limited to managing installations from start to finish with our SoCal Center and to work closely with the General Manager and senior management team by performing the following duties.
Location: Ontario, CA
Pay: $95K - $120K year + quarterly bonus
What you’ll do:
Installation Responsibilities:
- Schedule all installations and communicate schedule to employees, customers, and branch manager.
- Work with lead installation technicians as needed to coordinate electronic, hard-iron and ATM construction into master calendar.
- Keep Master Installation Spreadsheet (MIS) up to date.
- Provide installation budgets, job folders, and other information as needed to lead installation technicians starting new installs that week.
- Ensure all installation jobs stay under budget.
- Coordinate necessary change orders with customer, technician, and senior management team.
- Complete all installations from start to finish including reviewing initial quote, scheduling install, and staying within budget. Ensure all completed installations have a valid installation completion form prior to invoicing, match up work for invoicing, and provide wrap up folder to customer.
- Perform quality assurance visits to customer sites where installations are being performed. Provide support to the installation team as needed because of these visits.
- Update all communications with customer when installation timing changes and maintain internal calendar and communications accordingly.
- Performs other related duties as required and assigned.
Management/Administrative Responsibilities:
- Provide weekly schedule and report on all installations and service to General Manager, CFO, and President.
- Assist Branch Manager with employees' annual review including proper documentation for employee file and recommended salary change.
- Assist in Interviewing and evaluating potential candidates for employment.
- Review over/under billing and WIP report weekly and inquire with service dispatch on calls that have significant costs that remain unbilled. Print job probability detail sheet weekly and compare with warehouse Inventory.
- Performs other related duties as required and assigned.
What you’ll bring:
Qualifications/Education/Experience:
HS Diploma or GED equivalent; three to five years related experience and/or training; or equivalent combination of education and experience.
- 3-5 years of proven Technology Project Management experience, or equivalent experience working in security and technology.
- 2+ years project managing complex multiple programs/projects.
- Excellent oral, written and active listening communication skills.
- Experience managing projects with distributed teams located in multiple time-zones.
- Ability to understand technical systems documentation and interact with systems resources.
Benefits
Cook Solutions Group (CSG) provides our employees with the most comprehensive benefits program to enhance their quality of life. CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Community Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more
Why work at Cook Solutions Group?
We know our employees are what make our business succeed. That’s why we’ve cultivated a casual, upbeat environment that enhances productivity, satisfaction, and retention. We strive to provide the best, most equitable and cost-effective benefits for employees. New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.
Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.
Equal Opportunity
Cook Solutions Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
