Product Specialist, Title Insurance

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

As a Product Specialist, Title Insurance, you will contribute to shaping the future direction of core residential and commercial for legal professionals across Canada.  This is an exciting opportunity for someone who enjoys variety in their day, working with various stakeholders across the organization and is looking for a career in Product management/development.

HERE’S HOW YOU’LL CONTRIBUTE:  

• Supporting the Product Director with revenue generating and portfolio management initiatives, including the execution and delivery of new products/programs and enhancements to existing products/programs
• Communicating pertinent details of new and updated products/programs to internal stakeholders i.e. Operations, Sales effectiveness, Sales, Marketing, Reporting, IT etc.
• Managing business reporting and analysis, resolving report discrepancies to ensure accuracy and driving insights to support strategic business decisions
• Conducting and maintaining competitive analysis for both lines of business (Commercial and Residential Solutions)
• Facilitating claims denial program to ensure quick and accurate resolution of claims decisions
• Managing the administration of master policy programs for lenders   
• Acting as CX ambassador by analyzing monthly reporting, reviewing ad-hoc feedback and facilitating action items between internal groups to improve the overall customer experience

HERE’S WHAT YOU’LL BRING:                             

• A minimum of 3 years’ experience in the Financial Services, Insurance or Real Estate industry
• Specialized knowledge of real estate processes an asset
• Excellent verbal, written and interpersonal skills with the ability to work effectively with cross-functional teams and independently
• Expertise in reporting and data analysis 
• Proficiency in Microsoft Product Suite, including Excel, Word, Visio and PowerPoint.
• Very strong relationship, planning, organization and project management skills
• Ability to proactively identify and solve problems in ambiguous situations

• Detail oriented with a proven ability to multi-task in a fast-paced environment

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.