Product Owner

About Citco:

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

We are looking for an energetic, motivated and hands-on Product Owner to join our CitcoOne Product Team. The current open position of a Product Owner is focused on but not limited to CitcoOne. CitcoOne is the client portal of Citco through which all reporting of all business functions for each of the business lines, Hedge Funds, Fund of Funds as well as Private Equity and Real Estate Funds is channeled. Each of the source systems used by the various business lines provide data and documents to CitcoOne for consumption by both the Investment Managers and the Investors.

This is a business facing role with a strong focus to support the CitcoOne application development team. This Senior Product Specialist will assist the Product Team in breaking down the Product vision into User Stories, collaborate with the design team to come up with innovative user experiences, gather requirements when required, and conduct user story acceptance testing. This individual will become embedded within the delivery team and turn into the source of knowledge and local go-to specialist on the Product.

Your Role: 

• You will serve as a product expert and the voice of all our internal and external CItcoOne users
• Responsible for breaking down the vision set by the Senior Product manager, defining scope of development for new product features and on-going feature enhancements
• Work with the design team to come up with innovative user experiences
• Manage the product backlog and run grooming sessions
• Write and prioritize user stories, define acceptance criteria, and validate/accept stories after they are realized by the delivery team
• Follow and adhere to all governance processes
• Establish and maintain a high level of credibility with different stakeholders (including senior leadership)
• Support Business Operations for CitcoOne
• Educate business users on new system enhancements
• Provide level 3 local/global support for CitcoOne users

About You:

• Minimum of 2 – 3 years of experience with in-house application development and Agile/Scrum experience preferably in a financial institution environment
• Minimum of 3 – 5 years of solid practical experience in managing complex projects
• Recognized Scrum Master certification is highly desirable (e.g., CSM)
• Knowledge and experience of SDLC frameworks such as Waterfall and Agile
• Knowledge of agile development best practices, and experience of with project management tools such as Jira
• Demonstrated knowledge and skills in the following competencies: project management, information technology, creativity, business analysis, data analytics, problem solving, change/release management, multi-tasking and service management
• Demonstrated strong proficiency in interpersonal/communication skills including oral and written English
• Bachelor’s Degree in Computer Sciences, Information Systems or equivalent
• Effective planning and organizational experience to set priorities and coordinate projects t meet deadlines with a fast pace environment
• Availability and willingness to travel occasionally to other Citco locations
• Key Competencies:
  • Business, Technical & Commercial Awareness
  • Accuracy
  • Focused and eye for detail
  • Quality and Risk Control
  • Problem Solving
  • Client Service
  • Communication
  • Teamwork
  • Drive for Results
  • Adaptability

Salary Range: CAD $77,000 - 93,000

• This posting is for an existing vacancy

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.