Product Manager

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

As a Product Manager in Retail Lending Solutions (RLS), you will manage and shape the future direction of our product suite offering to lenders and brokers. You will be responsible to plan, develop, execute and monitor a market driven set of RLS Products, including functional enhancements to existing products and the identification and implementation of new products that align with FCT's corporate strategy.

HERE’S HOW YOU’LL CONTRIBUTE:

• Responsible for translating ideas into concrete strategies, products and/or processes.
• Manage the full product lifecycle from concept through to final execution and post implementation
• Manage the execution and delivery to provide ongoing support for the business, and monitor success of current and new products.
• Ensure the proper delivery of product development projects. Develop, propose and execute roadmaps, communication and implementation plans. Support ongoing training initiatives and provide appropriate documentation for these projects
• On an ongoing basis, create and perform risk, claims, revenue and pricing analyses to determine the viability and profitability of a product.
• Identify high-level delivery processes and work collaboratively with cross-functional teams/internal stakeholders across the company to ensure the effective and successful implementation of new products and enhancements.
• Establish, develop and maintain relationships with applicable customer constituents.
• Perform market and competitive analyses to monitor and stay informed of current market trends and issues, identifying business opportunities, assessing competitive offerings and anticipating changing needs.
• Responsible for contract review and contract review process for contracts with customers and external parties.

 HERE’S WHAT YOU’LL BRING:  

• Dynamic and energetic individual with experience within product development & product management and a strong entrepreneurial spirit and passion for building and managing products
• 5+ years’ experience building  products or platforms
• Familiarity with current product development methodologies (lean framework/agile development)
• Demonstrated ability to manage a product through all phases of product lifecycle: understanding market needs, understanding go-to-market activities (i.e. Customer Development), and defining/owning product metrics post launch
• High level relationship management and influencing skills with the ability to sell concepts and benefits of new products
• Excellent analytical and problem solving skills with the ability to create and execute data analysis
• Self-motivated and able to work well independently
• Excellent communication and customer service skills, with the ability to deal effectively with all levels of the organization and all customer constituents

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.