Join KUBRA as a Product Manager and spearhead the innovation of our cutting-edge products! Collaborate with internal and external stakeholders, drive development and market strategies, and ensure seamless integration of client requirements into our dynamic product portfolio. Embrace this opportunity to shape the future, enhance deliverability, and contribute to our vision in a stimulating and supportive environment.
This is a hybrid opportunity in either Mississauga, Ontario, Tempe, AZ or Dallas, TX.
What you get to do everyday:
- Contribute to the Product Management team to achieve established goals and departmental objectives
- Own the roadmap and release planning for a portfolio of products
- Find solutions for capturing client requirements and transforming them into product implementations
- Participate in the software development lifecycle
- Monitor and analyze competitor products, identifies competitive and alternative product enhancement offerings and develops a strategy for new payment service offerings/payment types with planned execution in 1-3 years.
- Develop, manage, and measure product launch processes and communication for effectiveness, speed, and client satisfaction.
- Contribute to an environment that emphasizes trust, open communication, creative thinking, and cohesive team effort
- Improve the deliverability of our solutions through process improvements and automation
- Works with marketing and sales to provide specific guidance on competitive advantages and market growth strategies in both payment and Software as a Service (SaaS) solutions
- Monitor and analyze key performance indicators to determine how successful the product is performing in the market, how it impacts KUBRA operations and NPS scores, and ultimately, how it contributes to revenue goals.
What kind of person should you be?
- Knowledge of the software development lifecycle
- Ability to influence others, build relationships, manage conflicts, and handle negotiations
- Ability to handle pressure and focus on results
- Excellent written and verbal communications skills and an ability to maintain a high degree of professionalism in all client communications
- Business management skills – understanding of strategy, business functions, metrics, decision-making, and workflow
- Project management skills – ability to plan and manage successful projects, including managing risks, costs and time
- Excellent organization, time management, problem-solving, and analytical skills
What skills do you need?
- 3-5+ years of product management, information technology, and/or software development experience
- Experience designing, building, or operating a Software as a Service (SaaS) product
- Experience building business-to-business applications in the payments industry and/or payment processing software products is an asset.
- Experience using Aha and Jira is an asset
- Bachelor’s degree in Computer Science or Engineering, or equivalent experience
- Master’s degree, technical degree, and/or certifications are preferred
- Certification in payment industry standards (PCI, NACHA) is an asset
What you can expect from us:
- Award-winning culture that fosters growth, diversity and inclusion for all
- Paid day off for your birthday
- Access to LinkedIn learning courses
- Bi-annual performance-based bonus
- Continued education with our education reimbursement program
- Flexible schedules
- Free unlimited access to our refreshment stations (fully stocked with tea, coffee and other beverages)
- Two paid days for volunteer opportunities
- A free premium membership for ‘Headspace’; an app geared towards mental health and wellbeing
- Access to Perkopolis retail discounts
- Generous benefit coverage with low premiums
- RRSP / 401K Matching
Top Skills
What We Do
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio of meter-to-cash and outage communication solutions includes billing and payment, mapping, mobile apps and proactive communications solutions for customers. With more than one billion customer experiences annually, KUBRA services reach over 40% of U.S. households. KUBRA is an operating subsidiary of the Hearst Corporation.
Why Work With Us
At KUBRA, inclusive culture and employee development are prioritized alongside impactful work and social responsibility, fostering a fulfilling, forward-thinking workplace.
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KUBRA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.