Product Manager

Title: Product Manager (P3) 

Location: Remote Canada

Reports To: Head of ZappyRide EV Products

 J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.  

J.D. Power is expanding its product capabilities in the electric car space needs YOU to manage our electric vehicle (EV) data products and be a thought leader in the industry.

The Role:  

ZappyRide is a software start-up acquired by J.D. Power in January 2023 focused on making electric vehicles (EVs) more accessible to consumers and businesses. We work with electric utilities (PG&E, Xcel Energy, Austin Energy), automakers (Ford, General Motors, Hyundai, Kia, Volvo, BMW) and leading non-profits (Plug In America, Veloz) to make electric cars a reality.
Our products focus on helping users make the right decisions around Electric Vehicles (EVs), and much of it is through calculations, such as:
●    Total cost of ownership (TCO) of a vehicle
●    Trip planning and time to charge EVs
●    Cost of charging infrastructure
●    Impact of EVs on electric bill
●    Business case for fleet electrification
We strive to find the right balance of new and proven technologies in software design. Our tech stack uses Java, React.js, and AWS infrastructure.
We are based in New York City, and work with clients all over the United States and Canada.

The Impact You Will Have in This Role: 

Our data products power websites and widgets promoting electric vehicles for most major vehicle manufacturers and electric utilities across the US and Canada. They provide vehicle specifications; federal, state, utility and local incentives reducing the cost of purchasing EVs; EV charger specifications, fuel price and emission data.  You will be responsible for managing and enhancing our data products, which are JSON APIs used by customers across the US and Canada.

 What You'll Be Doing in This Role: 

Product Roadmap
●    Engage clients, prospects, end-users, subject matter experts, and our leadership team to identify and crisply define product opportunities in the EV market
●    Working with senior product management develop detailed product requirements for the products that you own
●    Prioritize projects and features across our product offering
●    Capture and prioritize requirements and translate them into Agile user stories
●    Research the market, competitors and deep dive into features so they are well validated, understood and crisply and effectively articulated in written requirements
●    Define and track success metrics
●    Demonstrating a mastery of the product area you manage so you can speak as an expert and quicky and concisely respond to questions from prospects and customers
Product Delivery
●    Manage the backlog, and plan sprints prioritizing requirements and bug fixes
●    Ensure each sprint is planned ahead of the start of the sprint and the team fully understands requirements
●    Work with our software developers to deliver scope on time and on budget
●    Collaborate with our engineering team to ensure back-end and infrastructure needs are met
●    Balance conflicting needs and desires between customers, management, data, design, and engineering teams
●    Ensure client satisfaction via high quality work and responsiveness
●    Assist clients with technical requests and ensure resolution of issues
●    Perform quality assurance / quality control

Qualifications of this Role: 

• 3 years product management experience
• 3 years AGILE experience
• 3 years experience working with SaaS products
• 2 years working with data APIs using Postman or similar tools for testing API queries
• 1 year working with Jira
• Demonstrable success defining and launching at least one product
• 2 years experience leading small teams (can be matrix managing)
• Ideal: Automotive industry experience
• Ideal: Passionate about cars and EVs

The Hiring Manager says: 

"We need an assertive, dynamic product leader with a passion for EVs and sustainability who knows SaaS web products, AGILE and data APIs and who can set and deliver on expectations"

The Way We Work: 

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters

Company Mission  

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.   

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. 

 J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. 

J.D. Power is an equal-opportunity employer and compliant with AODA/ADA legislation. Should you require accommodations during the recruitment and selection process, please reach out to [email protected]. 

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.