At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
As a Product Manager on eBay’s Seller Experience team, you will be responsible for optimizing the tools our Sellers rely on to operate quickly, accurately and profitably, improving customer satisfaction and marketplace competitiveness. You will drive the roadmap for eBay’s Seller facing fulfillment tools (Orders) across Native, My eBay & Seller Hub.
What you will accomplish:
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Drive qualitative & quantitative customer research and develop a clear understanding of Seller pains / gains.
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Partner with adjacent domains (Shipping, Payments, Feedback, Fashion, Collectibles etc.) to identify shared objectives, track dependencies & optimize projects for efficiency
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Define & deliver product initiatives that address opportunities identified in research & cross department collaboration to improve core metrics (speed / quality / cost) within Orders
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Collaborate with a dedicated scrum team to strengthen your proposals, estimate the effort required and prioritize internal & external initiatives on the roadmap
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Work with Design partners to develop a UX that is consistent with eBay design standards, and write user stories with complete acceptance criteria to bring your projects to dev ready
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Support development through to release and handle ramp plans, experimentation, and evaluation of initiatives.
What you will bring:
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Business degree or equivalent
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3+ years of experience in a product management role working with dedicated scrum teams in an Agile environment
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Experience working in fulfillment operations (pick/pack/ship) / warehouse management systems (WMS)
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Experience applying optimization frameworks such as Lean
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Curiosity, strong analytical and problem-solving skills, with a consistent record to pull insights from data and customer interviews
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Exceptional communication skills, with experience communicating frameworks and decisions to cross-functional teams and partners
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Passion for creating outstanding products and genuine compassion for the challenges faced by eBay’s sellers
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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