Product Manager (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Product Manager has direct control over the products under their management and the defined product department staff resources that may be assigned to those product areas. The Product Manager is responsible for ensuring defined product initiatives are completed on required schedule and must follow up with other line managers (Development, QA, etc.) if there are issues in meeting deliverables.

Key Job Functions/Responsibilities

• Develop a thorough understanding of their products in today’s market space. Regular meetings with clients, prospects, Broadridge associates, securities industry utilities (e.g. CDS, TSE) and other securities professionals are a means to accomplish this. 

• Gather competitive information and stay in the forefront of industry forums and trade shows is important.

• Exercise judgment as to how the product should be positioned in the market and advocate a vision for the product.

• The Product Manager will be assigned specific product directions, as needed, by the National Product Manager.

• Develop plans, schedules, and assign responsibilities to staff, which are typically Business Analysts.

• All identified Development Request Forms (DRFs) relating to the assigned product is the responsibility of the Product Manager. They provide clients, Product Specialists, Application Specialists, Conversion and Marketing staff with timely information on the status of all the identified DRFs, including the cost to the client (if any).

• Meet regularly (at least annually) with existing clients in order to provide them with up-to-date information on the availability and evolution of assigned products. DRF management plays a crucial role in client management as well. This process requires close liaison with Product and Application Specialists as well as Client Services management.

• Leverage their knowledge of the industry and assigned products in order to assist in Marketing events and to win new business. This would include making presentations to prospects on their products.

• May be required to perform the duties of a Business Analyst, especially on more complex initiatives that would require considerable product and industry expertise.

• Responsible for recruiting, mentoring, delegating assignments, reviewing progress, disciplinary measures and providing feedback for associates assigned to their team.

• Travel may be required for this position.

Basic Skill Level Requirements

Education:

• University degree in Computer Science or Business Administration

Experience:

• 5+ years of experience in the Financial/Brokerage industry.

• 5+ years of securities brokerage (preferred) or mutual fund industry experience.

Skills:

• Excellent time management, communications, leadership and decision making skills

• Ability to mentor/coach staff.

• Ability to negotiate effectively internally and externally.

Tools:

• Experience with two or more of the following: ADP Dataphile, ADP BPS, RPM, ISM, Multipath, Creosus, Advent, RBCDS’ Berton System, Spectra, Reuters (or similar) trading workstations.

• General familiarity with computer technology, especially as it relates to “mission critical” and financial systems (e.g. disaster recovery, high availability clustering, fault tolerance, computer languages, etc.)

Recruitment Process

Throughout your application process, you may be asked to connect with us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. 

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. 

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.