Wayfair leverages sophisticated data and machine learning algorithms to optimize product recommendations, marketing campaigns, supply chain efficiency, merchandising strategies, and more. These functions necessitate a highly configurable technology infrastructure that facilitates rapid exploration and iteration on both our analytics and platform tools.
We are looking for a seasoned Technical Product Manager to accelerate the development of our technology stack. In this role, you will be part of driving our enterprise wide strategy around the data analytics and orchestration user experience. This Product Manager will play a key role in our overall data platform and data mesh strategy - partnering with a variety of stakeholders spanning technical (software engineering, data engineers/scientists, product managers) and non-technical (business analysts, senior leadership) stakeholders. You will work with them to understand Wayfair’s pain points, business KPIs, and current technical gaps to develop a platform that advances our ability to delight the customers and suppliers.
In this role, you’ll translate business/user needs into a pragmatic and iterative strategy and roadmap for your engineering team(s), make smart trade-offs between time and complexity to develop market ready solutions. You will be partnering with both your internal engineering team and our vendor partners (e.g. GCP) while serving as the subject matter expert on the platform and tools, push for adoption for new use cases, and continuously improve our platform capabilities.
Responsibilities:
- Be the subject matter expert and owner of your products and our end-to-end Wayfair data experience
- Be a strong advocate for your end-users and their experience to both internal (Wayfair) and external (vendor) partners
- Prioritize many requests and ideas for features by understanding the business value and impact, weighed against the risks and development cost
- Accountable for the end-to-end delivery of platform enhancements and support
- Develop and maintain a product vision and roadmap, keeping stakeholders and constituents up to date on the top level goals and timelines
- Market your product internally to various departments to ensure all available users know about your product and how they could value from it, measure adoption and invest in any gaps proactively
- Translate product strategy/outcomes into initiatives into engineering stories/tickets, allowing engineering to run with your ideas
- Deeply understand the technology used in your products, the strong and weak points, and become an expert at market options, and influence the pivots when necessary
- Regularly communicate our periodic goals and progress to keep stakeholders apprised of your work and product progress
Requirements:
- 5+ years of product experience in developing data or analytics platforms, with preference on experience around an end-to-end data journey and with vendor partnership
- 3+ years of experience of foundational understanding of data technologies and Data visualization tools, with subject matter expertise in several products, such as such as BigQuery and Looker, or similar technologies
- Experience developing or influencing data operations standards such as access management, provisioning of assets, governances processes
- Proven SQL knowledge – can use SQL to pull ad hoc data when necessary
- Strong written and verbal communication and a demonstrated ability to explain technical concepts to non-technical audiences
- Demonstrable ability to be technically hands-on, up to architecting high-level system plans (no coding)
- Drive to deliver customer centric products with clear KPIs on measuring their effectiveness and usability
- Ability to work across several stakeholder groups and juggle many large initiatives simultaneously
- Ability to structure problems, develop clear hypotheses, and prioritize work against the largest impact initiatives
- Experience working with a large engineering team, running their sprints, stand-ups, and backlog
- Cultivate senior presence and be the leader of your product
- Familiarity with Google cloud and its data offerings
Why You’ll Love Wayfair:
- Time Off:
- Paid Holidays
- Paid Time Off (PTO)
- Health & Wellness:
- Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
- Life Insurance
- Disability Protection (Short Term & Long Term Disability)
- Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
- Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
- Caregiver Services
- Financial Growth & Security:
- 401K Matching (Employee Matching Program)
- Tuition Reimbursement
- Financial Health Education (Knowledge of Financial Education - KOFE)
- Tax Advantaged Accounts
- Family Support:
- Family Planning Support
- Parental Leave
- Global Surrogacy & Adoption Policy
- Professional Development & Recognition:
- Rewards & Recognition
- Global Employee Anniversary Awards
- Paid Volunteer Work
- Unique Perks:
- Employee Discount
- U.S. Bluebikes Membership
- Global Pod Outings
- Work/Life Balance:
- Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments
We are looking forward to your application!
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
Top Skills
What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
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