Product Manager, Authentication & Fraud

As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are seeking a passionate and technically-savvy Product Manager to join our agile development team focused on authentication, authorization, and fraud prevention. You will be the voice of the customer and the champion for our users, ensuring we deliver secure and user-friendly experiences. You will work closely with the development team to define, prioritize and deliver valuable features that enhance our security posture and improve user access.

How you'll make an impact

• Advocate for security best practices and promote a security-first mindset within the product team and across the health organization.

• Deliver best in class experiences and enabling capabilities that delight customers and win in the market 

• Deeply understand the external market and customer needs to define the priorities and inspire the broader team 

• Build the product roadmap, define user stories and drive tradeoff decisions 

• Lead 1-2 scrum teams to align on mission and deliver great results iteratively

• Leverages qualitative and quantitative data to measure results, inform roadmap and achieve benefit, adoption and financial results

• Cross collaborates with Sr PMs / Analytics / UX on product research to come up with better and disruptive solutions

• Engage in technical discussions with senior engineers to define product strategy, create value, and impact the direction of products and the business 

• Be a trusted partner that can present effectively to high-level stakeholders, set clear priorities and direction, and begin to build bridges across groups

Experience you’ll bring​

• 3+ years of product management experience with a background in employee benefits, healthcare, insurance or authentication & fraud

• Undergraduate degree preferred 

• Proven ability to work within an engineering team and other product teams to prioritize and deliver features within an agile framework

• Strong execution skills, with a focus on driving results

• Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others

• Strong written and verbal communication skills, including the ability to inspire teams around a vision and influence key stakeholders 

• Curious with a learning mindset

• Understand how features piece together into an overall product vision

• Have a learning mindset with a hypothesis-based test & learn approach to solving problems 

• Data driven approach for roadmap prioritization and measuring success

• Ability to support various features in parallel, in different stages of maturity and velocity

• Strategic Mindset:  Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value

• Customer Obsessed: Deeply understand our customers’ needs through customer empathy, data and prioritize work

• Results Focused:  Leverage data to understand how the product is performing and prioritize work 

• Insights Driven:  Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap

• Trusted Partner:   Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate 

• Relevant Expertise: Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset