Product Management Senior Manager, Tempus Technologies

Job Profile

Position Overview

Founded in 1987, Tempus Technologies is the expert leader of secure payments at the point of interaction. We're committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers' business requirements. As a leader in the industry, we recognize our employees as one of our greatest assets. Tempus is growing and our team is growing with us, allowing for unlimited possibilities for career advancement and the potential for employees to develop their own individual career paths.
As a Product Management Senior Manager within Tempus Technologies, subsidiary of PNC, you will be based remotely.
The Product Manager Senior Manager is accountable for defining and delivering the strategic vision, roadmap, and measurable business outcomes for the Tempus portfolio. The role ensures that Tempus investments, priorities, and product decisions are aligned to organizational objectives and deliver quantifiable customer, operational, and business value.
This leader owns the product portfolio strategy, success metrics, and execution framework, ensuring that product investments address customer needs, close competitive gaps, improve operational efficiency, and create sustainable market differentiation. The role is responsible for evaluating market opportunities, customer requirements, competitive capabilities, and emerging technologies to ensure Tempus maintains a modern, scalable, and innovative product portfolio.
The position provides leadership and structure across the product management function, establishing product management standards, quality expectations, prioritization frameworks, and execution discipline. The role leads and develops a team of Product Owners, ensuring consistent product practices, accountability, and high-quality outcomes across all initiatives.
A key responsibility of this role is identifying and driving opportunities to leverage artificial intelligence to improve customer experiences, automate operational processes, enhance decision-making, increase productivity, and create competitive differentiation across the Tempus portfolio. The leader ensures AI capabilities are evaluated and incorporated where they deliver measurable customer and business value.
Working closely with customers, executives, technology teams, operations, sales, implementation, and other stakeholders, this role drives alignment between strategic objectives and product execution while ensuring customer needs are represented, prioritized, and delivered through quarterly planning and roadmap execution.
Key Responsibilities:
• Define and communicate the product portfolio vision, strategy, roadmap, and key performance indicators (KPIs).
• Establish portfolio priorities that align with company objectives, customer needs, and market opportunities.
• Lead, coach, and develop a high-performing team of Product Owners.
• Establish and govern product management standards, operating models, and quality expectations.
• Drive quarterly planning, prioritization, and execution across the portfolio.
• Partner with stakeholders and cross-functional teams to ensure customer, business, and operational needs are understood and addressed.
• Identify competitive gaps, customer pain points, and market opportunities and translate them into product investments.
• Evaluate and incorporate AI-driven capabilities that improve customer outcomes, operational efficiency, and portfolio differentiation.
• Ensure clear accountability, visibility, and communication for product initiatives, dependencies, risks, and outcomes.
• Foster a culture of innovation, continuous improvement, customer centricity, and measurable results.
Measured On:
• Achievement of portfolio business objectives and strategic KPIs.
• Delivery of quarterly roadmap commitments and planned outcomes.
• Customer adoption, satisfaction, retention, and value realization.
• Portfolio growth, revenue impact, operational efficiency improvements, and return on investment.
• Reduction of competitive capability gaps and expansion of differentiated product offerings.
• Product quality, consistency, and adherence to established standards.
• Stakeholder satisfaction and organizational alignment.
• Product Owner team performance, development, and engagement.
• Successful identification and implementation of AI-enabled capabilities that create measurable customer or business value.
Business Value
This role provides leadership and structure across the product management function to improve prioritization, consistency, quality, and execution across the Tempus portfolio. By defining the portfolio vision, strategy, roadmap, KPIs, and standards of excellence, the role ensures investments are focused on initiatives that deliver the greatest customer, operational, and business value.
Through strong stakeholder engagement, disciplined product governance, effective management of Product Owners, and strategic adoption of AI capabilities, this leader enables Tempus to accelerate innovation, improve execution predictability, enhance customer outcomes, and strengthen its competitive position in the market.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

• Responsible for the end-to-end business and financial results for multiple product sets utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience through the leadership of teams managing new and existing products or experiences.
• Uses knowledge of emerging technologies to deliver product to customers through all applicable channels. Presents initiatives to gain senior management buy-in. Manages progress to ensure initiatives are completed on time, within budget and meet strategic goals.
• Influences product and customer experience trends by monitoring competitors or peer organizations to stay abreact of emerging product and technology trends in the industry. Leads teams responsible for translating concepts or designs into new or improved products, product lines or experiences and recognizes, anticipates and resolves complex operational and process problems that arise.
• Evaluates potential product or experience development projects for feasibility and value. Ensures successful outcomes from key stakeholders including sales, marketing, digital channel delivery and other internal service partners. Participates in client-facing and external stakeholder activities throughout the product or experience lifecycle. Adheres to company-defined risk appetite as part of the first line of defense. Serves as point of review and sign off for risk management, compliance and audit requirements, as needed.
• Manages, motivates and develops one or multiple product lines and managers as well as the performance evaluation process of the Product Development Management team and key contributors. Identifies talent gaps in team and staffs appropriately.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBusiness Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales

CompetenciesCollaborating, Competitive Environment, Design Thinking, Emerging Technologies, Innovation, Managing Multiple Priorities, Problem Solving, Product Development Strategy, Solutions Development

Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $123,200.00 – $274,560.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/18/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

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